WorthpointReviews of worthpoint.com

Apparently while trying to evaluate how much something was worth, I signed up for an automatic renewal subscription service. When I called, they agreed to cancel the subscription but did not agree to refund the money charged to my credit card. This is a scam.

WorthLESS service. I looked up 2 items on the site within minutes of each other and cancelled the service. I was then billed $19.99 which I disputed through Paypal. The money was returned to me but then sometime later I got a notice requesting my service agreement that I could no longer obtain because I wasn't a member. The money was then taken back. All for a service I didn't even use. Skip the "Free trial" and just do a little research yourself. It will save you money.

I run an estate sale company and I have been a paying member of Worthpoint for years and years. Lately, every time I try to log in, they tell me it’s not the right password or user name, so I enter the user name, change the password, and then the next day I try to log on, and nothing has been updated. Now I’m getting the message, “Too many attempts to log on” and they won’t let me log on. Well of course there are too many attempts to log on, because I must try about a dozen times thinking somehow I’ve entered something wrong, so I try to reach customer service on the phone, which is of course an exercise in futility, so I try online and they send about 20 of those irritating verification images that prove you’re not a robot - click on the number of squares that bicycles are in, or crosswalks, or stoplights - and the image is blurred and it’s just tricky enough that you ask yourself, “Does that sliver of a bicycle tire in one of the squares count?” What a mess of baloney. Why can’t you just be an honorable company and do the right thing. You’ve raised your prices and the service just sucks. I have now spent a ridiculous hour of my valuable time trying to just log in. Even trying to write this review was a major hassle. I belong to a nationwide estate sale providers forum and also a large eBay sellers discussion group and I guess I’m going to have to share my thoughts and experiences with them as well, since this is becoming a joke.

I signed up to a "Free Trial" for one week with this company. I was able to reveal one price for one item, before it again blanked out the prices and said I needed to upgrade my subscription, so I did not even get a weeks free trial for this, which from reading other reviews, it would appear that other people have had this same issue as well. I then tried to cancel my subscription, for which it repeatedly told me I did not have one. And then before 7 days was up, I was debited £31.90 from my account. I have emailed Worthpoint as I am from the UK, so I am unable to call them up. And this was 3 days a go with still no response. Customer service is very slow, and pretty abysmal so far. I have seen that Worthpoint have kindly refunded a few of the unhappy customers on here, and I feel as though I can only hope for them to reply to my emails! I wouldn't recommend this company at the moment, it's all a bit unclear and very upsetting to be charged for a service you did not receive and tried to cancel multiple times! And seeing as so many other customers have had the same problems over and over, you'd think they'd change the way they operate by now! I will update my review if I ever get a reply from them.

I signed up for Worthpoint in order to research what similar items have sold for. I was told that in order to see pricing I had to have an account. I signed up for an account (albeit with a 7-day trial period), but when I again tried to find out pricing of a specific item, I was then told that in order to see price sold for that I would need to "upgrade" my account. To upgrade I needed to pay an additional fee that was NOT a trial period price and would be billed immediately to my credit card. I think this qualifies as "bait and switch". Very unethical company !

The site states: "Free for 7 days or 7 price lookups. You'll only be billed if you continue the service without cancelling". They can clearly see I logged on to their site one day, for one item. I did not 'continue the service' - so did not cancel. 2 months later I notice I've been billed for 2 months. They would only refund one month. When I asked who else to speak with a manager, I was told "I was speaking to the supervisor - and if I attempted to contact the company they would only direct me to her so it isn't worth it". Sad way to get money As it has been said numerous times in these (and other site) comments - they should either refund those who did not use the site, or change the way they are doing things so this would not continue happening.

App simply does not work on android phones. Loads a white screen then freezes over and over again. Re-install does not fix problem. Customer service at Worthpoint is completely unresponsive. This is an expensive subscription for a CrApp App. ***Update*** it took me a full hour and 7 phone calls to Worthpoint this a.m. to get a human on the phone. Thoroughly frustrating experience. After 9 or 10 times re-installing the app, it finally seems to be working. Wasted a lot of time messing with this.

Scam company. After a 7 day "trial," they will continue to bill your credit card ad inifinitum. The fine print says that you have to cancel or be billed. Worthpoint will not notify you when your trial period is up, they will not send you invoices or in any way flag that they are billing you, because the scam is they want to continue to bill you, when you don't use their services. There are hundreds of complaints across the web. Because I don't look at my credit bills as carefully as I should, I was scammed for almost a year by their bills. When irate dupes call to complain, their message is, "Too bad. File a complaint with your credit card company." We're all in a bind, because clearly we are caught with the fine print. BEWARE!!!!!!