WorthpointReviews of worthpoint.com

I joined with their free trial and did not deem the service to be worth $23 / month. I attempted to cancel online on the last day of my "trial," but their site was acting strangely. After repeated attempts to figure out how to cancel, I was ultimately able to reach the account page and click a cancel link. At that point, I believe the cursor began to spin as if loading something for quite a while, and I was ultimately taken to a regular page, where I naively assumed the operation had been successful. Now, a year later, I am going over my annual credit card statement and noticed they have been diligently billing me every month for the service that I had, to the best of my knowledge, canceled. They now tell me that without "timestamped proof" of some kind that I canceled the account, they will not reimburse me despite seeing that I have never logged in once since that date. They are crooks. I intend to sue them for small claims in the amount they stole because of their inability to maintain a functioning website. UPDATE: Regarding their "response," as you can plainly see, they do not deny the fact that I attempted to cancel, that I was under the impression I had canceled, that I never used their service once in the YEAR+ that they repeatedly charged me (with no indication I was being charged), yet they consider it adequate to provide a "complimentary" one MONTH refund. You stole my money for over a year, lady. Sorry, returning less than 10% of the money you stole from me is not an adequate "resolution." Now you can expect to owe not only what you stole, but more. Look forward to hearing from my attorney. Believe me, everyone reading this understands what your scam is. No one is fooled.

DO NOT EVEN TRY THIS COMPANY. They bill your account the same day you sign up for the the so-called free trial. You cancel.within the time frame and usage and the money is not refunded. This is an absolute scam. I should have read the reviews first. I will not let this go until I get my money back. Should be ashamed of themselves. And by the way, EBAY gives better information than this site.

Over the years, I have signed up for a number of online services where I enter my credit card information to begin a free trial, knowing my card will be charged if I don't cancel after a certain number of days. I have no problem with this. However, WorthPoint is the first service I've used that billed me on a monthly basis after the free trial expired, without ever emailing me a notification or paid invoice A) to let me know they have begun their monthly billing, and B) when my card has been charged each subsequent month. Their business model is predicated on the idea that people will sign up for the 7-day trial (like I did), forget to cancel after realizing the service wasn't a fit, and continue to be covertly billed each month, with zero notification this is happening. Again, I have no issue with the fact I was auto-billed after 7 days -- this is standard. I'm taking issue with the fact that I was billed six times without even once receiving a notification or a paid invoice. If I hadn't seen the recurring charge nestled inside my bank statement, this could have gone on indefinitely. I contacted Worthpoint and said I was fine paying for the first month, but wanted a refund for the other five months. Even after I went to the Better Business Bureau, they only provided a refund for one of the six months. Additionally, their customer service team became rude and unprofessional, even as I maintained a professional tone with them. NOTE that I later determined that people have been complaining about this exact issue for years to the Better Business Bureau. Worthpoint has made a deliberate decision not to change this policy. They are well aware of what they're doing, and rely on these predatory practices as a steady source of income.

I canceled my subscription a week after going with a free trial.. It is still taking 23.99 outta my account as of yesterday.. Plz give me my money back and stop this subscription again..

Absolutely terrible I have unsubscribed straight after accidentally signing up and having a look back over my bank statements.. the filthy basta..s have been taking money off me for the past 6 months at $51.00 every month!! This is bul...it!!

They offered free trial , took my credit card , then even though i changed my mind and canceled straight after ...took my $30 the dirty THEIVES I e-mailed them many times requesting they return my monet but they ignored me every time

I subscribed to Worthpoint months ago, cancelling the subscription when I had no use for it, and re-subscribing when I did. The last time I re-subscribed, I couldn't view the values. I thought perhaps a glitch in the system, so cancelled the Paypal and tried again. It appeared to work fine, and my Paypal showed Worthpoint as 'active' for payments. Back to Worthpoint website, and I could not view values - but was asked to re-subscribe. So, I tried cancelling and re-subscribing to receive a message the Paypal was in use - collaborating the Paypal 'active' status. I emailed Worthpoint twice before receiving a reply. I was informed I needed to re-subscribe... After another few emails, the support person said my Paypal wasn't showing as active... I sent them a screenshot to prove it... but they said it wasn't. This is their email... "I understand that PayPal is saying active, however, no payment has been made on this account. We attempted payment and it was declined. You then requested for the account to be cancelled. It has been cancelled since then. The account will need to be activated again with payment. Once you cancel your account and PayPal is associated with the account, you are unable to use this PayPal again. You will need to put a new PayPal account on file to sign up or a debit/credit card." My reply... So basically you are telling me Paypal is lying when it shows as active? I can’t view, I can’t subscribe… if I cancel the already ‘active’ subscription and try again, Worthpoint website tells me Paypal is already in use. I cannot see why I should have to open another Paypal account, and nor will I. The problem is down to poor programming on the website. "Once you cancel your account and PayPal is associated with the account, you are unable to use this PayPal again." The above statement is wrong… I have cancelled and re-subscribed in the past, so the ‘you can’t use the same PayPal again’ is a fallacy. ***** I have had no further correspondence from Worthpoint despite two further emails requiring assistance, and I refuse to use a credit or debit card. I will be cancelling my Paypal... again... and this time for good. It took a little research, but I have found the value of items elsewhere. If you are reading this and contemplating a subscription, I suggest you do the same. Edit... I have not put this in the 'wrong' business as Worthpoint suggest! Hi Denise G You reviewed Worthpoint, who believe your review actually belongs to another business. ***** Second edit to the Worthpoint reply... I did not 'try' to re-subscribe as according to my Paypal active payment and your own website which stated Paypal was in use for my account... I succeeded. There is no confusion apart from the poor programming of your payment system.

This in NO a price reference at all. This is an auction place and you will be far from the true if you think that the prices shown here are accurate. Do not believe the MSRP price shown by companies that find the price in this WorthPoint.