WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Professional Organizations · Atlanta, Georgia
Excellent
Professional Organizations · Roswell, Georgia
New
Professional Organizations · Gainesville, FL, Georgia
Great
Professional Organizations · Dacula, Georgia
New
Showing 153 reviews with 5 stars · Clear filters
JustAnswer C.
The representative, Kathryne, was excellent and very polite. She resolved my issue smoothly.
Response from WorthpointOct 8, 2020
We appreciate your feedback! Thank you for taking time to leave your review; it means a lot to us. If you need any assistance again in the future, please don’t hesitate to reach out. Kind Regards, WorthPoint Customer Care 877-481-5750 Mon-Fri 9-7 PM EST [email protected]
Heather H.
Just signed up. Customer service very helpful and answered right away. Wish you had image search for items. Hopefully will come soon. Can’t wait to use my subscription. Thanks.
Response from WorthpointOct 8, 2020
Thanks so much for taking time out of your schedule to leave a review! We appreciate your feedback. WorthPoint is continuously working on new ways to search, so we’ll keep you updated if any improvements happen. Kind Regards, WorthPoint Customer Care 877-481-5750 Mon-Fri 9-7 PM EST [email protected]
P.S.
I have an Etsy shop where I sell curated vintage treasures. I started with Worthpoint on a free trial and thoroughly enjoyed the great service and information they provided. Recently, I suffered a medical and financial setback and decided to close my shop for a while and cancel my Worthpoint subscription. They were so understanding! I got a personal call back within 24 hours after leaving a message and was swiftly, politely and professionally taken care of! When I am ready again, I will certainly consider a Worthpoint subscription as it is a valued tool to grow my business. P.S., Etsy reseller
Response from WorthpointOct 8, 2020
Thank you for taking the time to leave us such a kind review! We appreciate the time you took to let us know about your experience. If you need us again in the future, please don’t hesitate to reach out. We wish you the best with your Etsy shop. Kind Regards, WorthPoint Customer Care 877-481-5750 Mon-Fri 9-7 PM EST [email protected]
James H.
I am an Ebay Top Rated seller and have dealt in vintage electronics, tools, collectibles, and Americana for over 20 years. After using Worthpoint for less than a month, I can only say I wish I had joined sooner. The ability to see historical data and pricing on the many obscure and unique items I come across in my daily dealings is invaluable. I would say that my initial 3 month subscription cost has EASILY been covered by the items i had waiting for research which are now listed thanks to Worthpoint's extensive archive. I will definitely renew for the full year when the time comes. In regards to the many negative reviews which have dragged down Worthpoint's rating here, I found this to be due to the unfortunate trend of people expecting every service on the internet to be free and to disgorge whatever info they are looking for on demand. Worthpoint is a paid service, and from my experience so far, worth every penny.
Response from WorthpointAug 28, 2020
Hello Mr Hunt, Thank you for your review! We need to recognize you for such an achievement as an Ebay Top Seller! Kudos to you! We appreciate the time you took to share such fantastic feedback. Please know that we truly value your time, effort, and business. If you need any assistance with WorthPoint, don’t hesitate to reach out. Kind Regards, WorthPoint Team [email protected] 877-481-5750
Lisa Stiles H.
Although I only used the trial membership, I have seen where folks had issues cancelling before the time was up and being charged. I just want to say that wasn’t my experience. They took care of my cancellation quickly and without issues. Just stay on top of it. But they did a fine job.
Response from WorthpointAug 28, 2020
Hello Ms. Henry. We are delighted to hear about your experience with us! Thank you for taking time to let us know how we are doing. We truly appreciate it! WorthPoint Customer Care [email protected] 877-481-5750
Sonny C.
I called and asked what was i being charged for because i did not know that I had ordered anything. I was told that I had signed up for something but I was only looking. No problem gave me a refund and canceled me. They listened and did the right thing . I say thank You.
Response from WorthpointAug 28, 2020
Hello Mr Carson, We want to thank you for taking the time to leave such a kind review! We truly appreciate your feedback and welcome the opportunity to assist you again in the future. WorthPoint Customer Care [email protected] 877-481-5750
Victoria A.
I used worthpoint for one month to sell some things on ebay. I thought I had taken care of cancelling the subscription but apparently had forgotten as a mom of two (ONE BEING A NEWBORN). I kindly asked for a refund for the second month, and was responded to immediately with a yes. Most companies basically tell you you're out of luck if you forget. I find this was very kind in this hard time and would definitely use this site again in the situation I needed to price out anything else.
Response from WorthpointAug 28, 2020
Hello Victoria, Thanks so much for your positive feedback! We truly appreciate the time that you took to let us know about your experience. We hope to have you back soon, and as always, please feel free to reach out if you have any questions. Kind Regards, WorthPoint Customer Care [email protected] 877-481-5750
Jackie M.
Love the new website and stellar customer service! Thanks.
Response from WorthpointAug 18, 2020
Dear Mrs./Ms. Mosby, We would like to thank you for being a valued member of WorthPoint and taking the time to write a review about the excellent customer service that you received from our Customer Care team. We are glad that we were able to assist you with your WorthPoint App questions and concerns. As a company we strive to assist and address any and all concerns of our customers in a timely manner. With valuable feedback like yours, we know that we are definitely moving in the right direction to accomplish that goal. Kind Regards, WorthPoint Customer Care [email protected] 877-481-5750