WOO is for kiters, wakeboarders, freeskiers and snowboarders eager to improve, stoked about riding, and wanting to play everyday! Record every session, see your progress, and congratulate your friends. Jump in and surprise yourself with how far you can...
WOO Sports (woosports.com) has 22 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 17 reviews with 1 star · Clear filters
Nini-Niki
The tricks are not loaded on the app which is the whole purpose of the device. First e-mail sent on 21 September with screenshot sent and so on. We are 5th of November and the issue is not solved with the customer support replying « we are trying to solve the issue ». No phone number available to reach the customer support. Hands are tight with absolutely nothing to do. Those must be the worst 300 EUR I have spent.
Dennis
Firt i really liked the WOO. Looks good, feels good and the whole app to compare you and your friends.. nice! BUT It definetly measures wrong heights. And i am not talking about 1m offset. Also the Hardware has one desing flaw: Why the hell do i expose electric components to (salt)water? The copper pins to load the woo are outside, so the Anode is corroding. Then the WOO cant be charged anymore. Here i am questioning, why my 30€ Electric Toothbrush has Wireless Charging and the €€€ WOO doesnt? They told me to wipe it off with venigar.......
Blaine C.
WORST COMPANY EVER. Took 6 months to get my order. I had to follow up several times to get it. I had to pay additional duty when it arrived. Months later they sent me another invoice for the cost of another unit. Even though I paid in full. Will 100% recommend not using this company. Use a garmin watch with a kitesurf app.
Jean-Eric
The V3 failed and Woo unable to repair it, so they asked me to buy the V4 and this one do not mesure jumps properly.
Josh T.
Shocking customer service. Been chasing a refund for over 3 months now. Daily chases last few weeks and no response after telling me it's in the finance teams hands. This is possibly the worst customer service in a faulty device I have ever had in my life. Shocking really and still not resolved. Would never recommend interaction with this company in any way
Kevin
I owned multiple Woo 3.0’s, which have charging issues due to bad design (pogo pin gets stuck over time). The company doesn’t want to admit this. I recommend to switch to Surfr.
Peter
I love the sport as much as I hate the company destroying it. Shame shame shame. Testing products with customers paying 150eur+ and not honoring warranty or even replacements for the same (bad) product. Woo 4.0 being equally bad to 3.0. Customer service same old same rude.
Andrei
woo 3.0 died 1 week after update, out of warranty time, woo support not helpful. just stick to surfr app