WooSender’s AI will help you connect with more leads and close more deals through SMS, Email, Live Chat, Phone Calls, and much more!. Say goodbye to empty sales calendars and hello to a thriving pipeline every single day!
Woosender AI (woosender.com) has 76 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
woosender.com
Website
woosender.com
Category
Internet & Software
Location
Ft. Lauderdale, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Started getting text messages from someone who knew my name but wouldn't identify themselves...typical phishing tactic. After a week of anonymous texts, the guy finally said he was from Woosender but he had already blown any opportunity of a conversation. Stay away.
Response from Woosender AIApr 2, 2024
Thank you for bringing this issue to our attention. We are genuinely sorry to hear about the unsettling experience you had with unsolicited text messages that were allegedly from someone associated with WooSender. We understand how receiving anonymous messages can be concerning, and we want to assure you that the security and privacy of our clients are our top priorities.
At WooSender, we adhere strictly to ethical marketing practices and data protection laws, ensuring that all communications are transparent and identifiable from the outset. We take your concerns seriously and thank you for the feedback.
SC
Scott
Beware of WooSender's Misleading "AI" Marketing
Our experience with WooSender was deeply disappointing. Marketed as a cutting-edge conversational AI tool, the platform was drastically underwhelming, functioning merely as a rule-based chatbot without the nuanced, human-like conversational abilities we were led to believe it possessed. This glaring disparity between what we were sold and the actual product constitutes misleading marketing.
The refund process further aggravated our experience. We were initially led to believe a full refund was being processed. However, after an 11-day wait for the refund to hit our account, they unexpectedly reduced their refund offer to just over 1/4th of what we had paid, demonstrating a startling lack of professionalism in handling legitimate customer complaints.
The operational limitations of WooSender's platform not only failed to enhance our efficiency but actively resulted in substantial financial and operational setbacks, including damaged leads and eroded client trust. Despite our substantial investment in integrating their system, expecting it to revolutionize our interactions with prospective clients, the outcome was disastrously counterproductive.
Given the stark deviation from their promises and the consequential negative impact on our business, a full refund was both justified and necessary. However, our attempts to seek a fair resolution, including a BBB complaint, were met with silence and neglect, even from their legal counsel. It became clear that WooSender's strategy was to delay and deflect, hoping to escape any financial consequences of their deceptive marketing practices.
We caution prospective clients about the gap between WooSender's marketing and their actual service, as well as their unprofessional post-sale conduct.
Response from Woosender AIApr 2, 2024
Thank you for your feedback on your experience with WooSender. We sincerely apologize for not meeting your expectations, particularly concerning our product's capabilities and the issues you faced with our billing process. We take your concerns seriously and thank you for the feedback.
