Connie W.
Very bad customer service and fraudulent billing
Very bad customer service! I signed up through Apple and cancelled through Apple but continued to be billed by Woofz. They had every excuse under the sun about why I was being billed by them. They said I had two accounts, my set up wasn’t complete (didn’t stop them from billing me), and they didn’t know about the Apple sign up. They refused to refund me for all charges even with proof that I had cancelled in plenty of time. I do NOT recommend this app.
Response from WoofzJul 11, 2026
Hi Connie, it’s great to get such detailed insights! Feedback from the community is what helps Woofz grow and improve every day. Thanks for sharing this journey with us.



