WoofzReviews of woofz.com

Response from WoofzJun 23, 2025

Hello Sue, Thank you so much for your kind words! We're thrilled to hear that our customer service was able to assist you quickly and that you're seeing great results with the lessons. We’re so glad Woofz is helping you and your dog succeed. Keep up the great work, and don’t hesitate to reach out if you need anything! 🐾😊

Response from WoofzJun 23, 2025

Hey Kelly,  Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.

Response from WoofzJun 20, 2025

Hi Steve, We’re truly sorry to hear about your experience, and we completely understand your frustration. We aim to provide personalized training, but we acknowledge that the content may not have met your specific needs. We regret that our app didn’t provide the solution you were looking for and that it fell short of your expectations. We want to clarify that when a subscription is purchased, it is based on our pricing structure, which is disclosed before finalizing the purchase.  We also deeply value your feedback and are always working to improve, so it’s important for us to know where we can do better. Thank you for sharing your thoughts, and we sincerely apologize for the inconvenience. Your satisfaction matters, and we’re here to help resolve any issues you may have. Our support team has recently contacted you and initiated a refund. Please check your inbox. Have a great day!

Response from WoofzJun 20, 2025

Hello Caroline, That’s fantastic to hear! We're so glad the lessons are working well for you and your dog. Keeping training sessions short and effective is key to making progress without overwhelming your pup. It’s great to know that the trainer demonstrations and expert advice are helping. Keep up the great work with your dog! 🐾

Response from WoofzJun 20, 2025

Hello Teodor, Thank you so much for your feedback! We're thrilled to hear that your puppy is learning quickly with the help of Woofz (and, of course, your dedication)! We're glad the video tutorials and slides are helping, and it's great that the ability to revisit lessons is working for you. Keep up the fantastic work with your pup, you're both doing amazing! If you ever need more tips or help, feel free to reach out. 🐾💛

Response from WoofzJun 20, 2025

Greetings, we appreciate your feedback. Rest assured, we will continue to ensure optimal user experience!

Response from WoofzJun 20, 2025

Hello Melanie,  Thank you for sharing this. Please note that all the charges are made following the subscription plan you have chosen. Our support team will contact you soon to provide necessary clarification regarding the prices and your current plan. Thank you for patience!

Response from WoofzJun 20, 2025

Hello Tiffany, Thank you for the feedback. We’ll continue working hard to ensure we deliver the best experience possible!