Barb
Of the $214 they issued me a credit for…
Of the $214 they issued me a credit for $160 (how nice of them). I tried explaining to the support team that my bank debit card was cancelled by the bank because I disputed the Woofz excessive charges, therefore issuing a credit to the same card would not work. The refund would be rejected by the bank because the card was cancelled because of Woofz. I have tried to explain I need the refund in check or a different form. I can get no one to understand on the support team and multiple people are responding to the same inquiry without any knowledge someone else already tried to correct the situation. I anticipate this issue never being resolved and they will likely tell me too bad there's nothing else we can do (if they ever understand the issue). I can almost guarantee I will get no money back they robbed me of!!!! I know I only thought it was a trial. Who would ever pay $48.95 for information you can get on the internet. PLEASE DO NOT USE THIS COMPANY! YOU WILL FIGURE IT OUT WHEN DUMB STUFF LIKE THIS HAPPENS TO YOU. You know it's bad when the only way you can get attention is to leave a negative review. I WANT MY MONEY BACK!!!! Figure it out!
Response from WoofzJul 31, 2025
Hi, we're sorry to hear that Woofz didn't meet your expectations. We’d love to understand more about what you were looking for so we can improve. Please reach out to us at [email protected] with the subject line "Woofz.Review" and we will prioritize your request and see how we can help. Your feedback is very important to us.



