Carla T.
Woofz customer support is the worse
Woofz customer support is the worse. Woofz made an unauthorized payment and had not responded to refunding the payment. No way to talk with a person, only email/text.
Response from WoofzSep 23, 2025
Hello Carla! We’re truly sorry for the frustration this caused. Payments are only processed in line with the chosen subscription and they fully authorized by providers (Stripe/PayPal), but we completely understand your concern. Please check your inbox — our team has already replied and discussed a refund.



