Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
woofz.com
Website
woofz.com
Category
Cats & Dogs
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Just started using with my 9 week old Australian shepherd and he is picking up the commands extremely quickly. Trading is easy to understand and they give lots of information for all aspects.
Extremely happy so far
Response from WoofzFeb 4, 2026
Hello David!
We appreciate your rating for Woofz. We realize that you might just be starting your journey with us, and we're hopeful that our app will prove to be an excellent choice for you and your furry friend! If you have any questions or encounter any issues while using Woofz, please don't hesitate to reach out to us at [email protected]. We're always available to assist you! :)
JO
Joni
Simple but thorough
They tell you very simply how to do the command. They also will do a timer for you to remind you that you have more sessions to complete before command is mastered. It has helped my dog. Thanks
Response from WoofzFeb 4, 2026
Hey Joni!
Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.
LO
LOLA
This company is a SCAM! NO REFUNDS EVEN IF THE APP DOESN’T WORK!!
This company is a SCAM!! I signed up for $19.99 per month, and the actual price is $99.95 per month. They don’t disclose this to you until you try to cancel. And they don’t give refunds. The app does not function properly, or at all, and even after you cancel, they charge your card anyway. I had to cancel my credit card because of Woofz. I’ve reported them, and everyone else should report them as well if they’re facing the same issues.
Update: I reached back out to them after they replied to my review, only for them to reiterate that they don’t give refunds. What a waste of my time.
Second update: They had me reach out, AGAIN, to inform me that although they have identified that they’re having issues with the app, they refuse to give refunds. Do not trust this company.
Response from WoofzFeb 4, 2026
Hello Lola,
We’re truly sorry to hear about your frustration, and we understand how upsetting it can be when expectations are not met. We want to address your concerns as clearly as possible.
The subscription pricing, including the renewal terms, is always disclosed on the purchase screen before you confirm your subscription. We apologize if this information was unclear or if you felt misled.
Regarding the issues with the app, we are aware that there have been some technical difficulties, and our team is actively working on resolving them to improve the user experience. We understand your disappointment, and we do offer refunds in some cases, but as per our Terms of Service, we’re unable to issue refunds after the subscription has been used or renewed.
We sincerely apologize for the inconvenience this has caused, and we appreciate your feedback as it helps us improve.
Thank you for your understanding, and we regret that your experience hasn’t been what you hoped for.
KW
Kim W.
Step by step help
Step by step help
Response from WoofzFeb 4, 2026
Hello Kim,
Thank you for taking the time to rate Woofz! If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
EO
Erin O.
I just started the training but I love…
I just started the training but I love Woofz’s approach! The lessons are short yet informative…short & sweet, the best way! It has already taught me things that is helpful in my relationship with my dog & it helps to know what they are thinking in order to respond correctly, the last thing I want to do is make him scared of me or to do anything to minimize his growth. I am so thankful already that I came across this app! Thankyou!!
Response from WoofzFeb 4, 2026
Hi Erin!
We're glad to hear that you liked Woofz! If you have any questions or ideas to share, we're all ears at [email protected]. Have a great day! :)
MO
Moira
Don't Do It!
This is such a scam! I signed up because they were offering a discount and within a few days I knew that I would be unable to complete any training for quite some time due to some health issues. I contacted Customer Service and asked them to cancel my subscription. They quickly refunded what I had paid for the first month, but then charged my credit card for $99.95. After contacting them they told me that my asking for a refund did not constitute cancelling my subscription. I literally had "cancellation" in the subject line! I have now corresponded with multiple representatives, including the Customer Support Team Lead who has told me that it is non-refundable, and that their decision is final. I also find it strange that their is no customer service number - they only way to contact them is through email. Seems sketchy.
Response from WoofzJan 31, 2026
Hi Moira!
I’m really sorry that this situation has left you feeling frustrated and upset. I want to assure you that Woofz is not a scam, and we truly regret that your experience has been so disappointing.
All subscription details, including pricing, renewal terms, and cancellation conditions, are clearly displayed on the purchase screen before payment is completed. Unfortunately, as explained in our previous messages, we’re unable to refund the subsequent charge due to the limitations set by our Terms of Use. We did everything we could within those guidelines to support you.
We understand how confusing and unfair this may feel, especially given the wording of your original message, and I’m genuinely sorry for the distress this caused. All relevant details and explanations have been shared with you via email, so you can review them at any time.
Please know that we value transparency and never intend to mislead our users. If there’s anything else we can clarify for you or assist with within our capabilities, we’re here to help.
MW
Melissa W.
App Trouble
Having lots of trouble accessing the Woofz app on my computer and phone.
Response from WoofzJan 31, 2026
Hi Melissa!
We're sorry you're experiencing trouble! Please share a screenshot/ video of this issue with our team at [email protected] with the subject line "Woofz.Review". That will help us find the root cause quicker and find a solution.
MN
Mary N.
Not sure why/what I’m rating
Not sure why/what I’m rating — I only just saw a welcome page … and not much else …
Response from WoofzJan 31, 2026
Hello Mary!
We appreciate your rating for Woofz. We realize that you might just be starting your journey with us, and we're hopeful that our app will prove to be an excellent choice for you and your furry friend! If you have any questions or encounter any issues while using Woofz, please don't hesitate to reach out to us at [email protected]. We're always available to assist you! :)
