Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
woofz.com
Website
woofz.com
Category
Cats & Dogs
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have found that the app is user-friendly, and the training sessions are well-structured, with short, very doable sections. After 3 lessons, I already see my 7-month-old puppy listening better and well on her way to being a well-mannered dog.
Response from WoofzFeb 6, 2026
Hey Samantha!
Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.
MA
Maeve
This app has really helped me teach my puppy
This app has really helped me teach my new puppy! She is learning so much each day. I feel so much better with the easy to follow step by step guides and puppy training doesn’t feel like a hassle!
Response from WoofzFeb 6, 2026
Hello Maeve!
We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible.
JD
Jamissa D.
FRAUD
FRAUD
I have wrote a review originally on GIsmart, who today I found out Woofz are supposedly the same company. You can see my review on the history. After going back and forth with PayPal 3 weeks in, claims being sided with the sender! Stealing almost $300 out of my account for something I never ever purchased, I finally get a email from a company called Woofz! Here is the response I received as well as my reply!
I will not let’s this go!
Hello Jamissa,
Thank you for contacting Woofz; I will be happy to clarify the subscription.
As far as I can see, you purchased a Premium subscription to our app Woofz In your PayPal account, this purchase is associated with Gismart — our business name. Sorry for any confusion this may cause.
According to our records, you purchased a 4-week intro offer for 15.19 USD, which converts to a subscription of 38.95 USD after the first 4 weeks. Just in case, a detailed description of the subscription conditions is disclosed on the purchase screen.
Learn more about your subscription in the Woofz Web Profile (also available in the app).
After reviewing your case, we see that a dispute was filed through PayPal regarding your payment.
According to the resolution from PayPal, the case was decided in our favor, which means we are unable to issue a refund at this time.
We understand this may not be the outcome you were hoping for, and we genuinely appreciate your understanding.
If there’s anything else we can assist you with, please don’t hesitate to let us know.
Warm regards,
Julia
Woofz Team
My Reaponse
Dear Julia,
Thank you for your email regarding the Woofz subscription.
However, I must strongly reiterate my position that I did not authorize any subscription or purchase from Woofz. As I do not own any pets, acquiring a pet-related application would be entirely illogical and contradictory to my actual needs.
Furthermore, while your email references a 4-week introductory offer of $15.19 USD converting to $38.95 USD, the total amount charged to my PayPal account has been $233.00, which remains unexplained and significantly higher than the figures you have provided.
Given my complete lack of engagement with your service, I respectfully request that you investigate the usage data associated with this purported subscription. I am confident that such data would confirm there has been no activity from my end, which would further support my claim of an unauthorized transaction.
While I note your statement regarding the PayPal dispute being decided in your favor, this does not alter the fundamental issue of an unapproved charge on my account. I find it unacceptable that a refund cannot be issued under these circumstances. I am determined to resolve this matter and will explore all available avenues to reclaim the unauthorized funds if a satisfactory resolution cannot be reached directly with Woofz.
I urge you to reconsider my refund request based on the facts presented. I look forward to your further assistance in resolving this issue promptly.
Sincerely,
Jamissa Davila
Response from WoofzFeb 6, 2026
Hi Jamissa!
We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial). Also, as I can see, we’ve already provided a response regarding this situation. Please check your email, including your spam folder. Have a good day!
KB
Kate B.
Really grateful for this app
Really grateful for this app. 9 week old puppy is already responding better and I realised some things we’ve been doing wrong. Looking forward to the rest of the course
Response from WoofzFeb 6, 2026
Hello Kate!
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service!
NL
Nathan L.
Instructions are clear
Instructions are clear. Structure looks well organized. Looking forward to further training.
Response from WoofzFeb 6, 2026
Hello Nathan!
We appreciate your feedback. Rest assured, we will persist in our efforts to maintain the highest level of user experience!
MV
Maya V.
Fun and easy to use
Fun and easy to use
Response from WoofzFeb 6, 2026
Hello, Maya!
Thank you for taking the time to rate Woofz! If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
AM
Alex M.
The usefulness of the app
The usefulness of the app. Comes with a timer and clicker. Love it
Response from WoofzFeb 6, 2026
Hello Alex,
Thank you so much for the positive feedback! It's great to hear that our hard work is paying off! 🌻 If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
PE
Perudy
It's a bit early to tell but my dog…
It's a bit early to tell but my dog seems to be responding to me more consistently.
Response from WoofzFeb 6, 2026
Hello Perudy! Thanks for rating Woofz. We understand you may be new to this, and we hope our app is a great choice for you and your pet! If you have any questions while using Woofz, please contact us at [email protected]. We're always here to help! :)