WoofzReviews of woofz.com

Response from WoofzFeb 26, 2026

Hey Michael, Thank you for the positive rating! Your feedback helps us improve.

Response from WoofzFeb 25, 2026

Hello Belinda! We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible.

Response from WoofzFeb 25, 2026

Hello Nancy, Thank you so much for sharing your feedback! We’ve responded twice so far — first with instructions on how to download and reinstall the app, and then a follow-up message about the cancellation.  We’re still looking forward to hearing from you. Remember, we're always here at [email protected] and happy to help with any questions about subscriptions or refunds.

Response from WoofzFeb 25, 2026

Hello Paweł, We apologize for the inconvenience you’ve experienced, and we completely understand your frustration. We want to clarify how to manage your subscription and ensure everything is taken care of for you. You can easily cancel your subscription directly within the app. Just tap the dog icon, go to Settings, and select Manage Subscription. This option allows you to cancel the subscription at any time. Additionally, if you’ve contacted our support team, we’ll ensure your subscription is canceled within 48 hours from your request. If you have any further questions or need additional assistance, feel free to reach out again, and our support team will provide you with the necessary details regarding your subscription. Thank you for your patience and understanding, and we’re sorry again for any inconvenience caused.

Response from WoofzFeb 25, 2026

Hello Jonna, Thank you so much for your kind words! We’re so glad to hear that the app is working well for you and your three dogs. It's great that you're able to track each one individually and see positive results! Keep up the great work, and we’re here at [email protected] if you ever need further assistance or tips along the way! 🐾

Response from WoofzFeb 25, 2026

Hello Shima, We’re really sorry for the confusion and frustration you’ve experienced, and we completely understand how this situation must have been upsetting. To clarify, we always aim to be transparent about our subscription terms, including auto-renewal. The subscription was processed according to the terms agreed upon during the sign-up process, and we sincerely apologize if this wasn’t clear enough. We can confirm that your subscription has been canceled, and no further charges will occur (please check your inbox for the confirmation). We sincerely regret that the customer support response wasn’t as timely as it should have been, and we will take your feedback into account to improve our communication in the future. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your understanding, and we apologize again for the inconvenience.

Response from WoofzFeb 24, 2026

Hey Juniper!  Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.

Response from WoofzFeb 24, 2026

Hi Bill! Thanks for the time to rate us. It helps us to keep going and delivering the best service :)