Corinna
Condescending Customer Care
We ordered our teak vanity well in advance for our renovation being it can take awhile for items to arrive. Our vanity was installed 6 months after it arrived. We started using it regularly a few weeks after that. About 6 months after regular use ( about 7 months after install), one of the drawers cracked. I reached out and they sent someone to come repair it. The damage was not repairable and we were told the damage was from nothing we did. When I reached back out to find a solution (new drawer), I was basically told that nothing could be done and they were VERY condescending and treated me as if I were lying/the crack was our fault. I responded back to see if I could get the makers contact information for the vanity and they are now ignoring me. I expect much more for a vanity that is over $2000. The customer service is terrible. I truly would never buy another item from WoodFurniture.