Wooden CorkReviews of woodencork.com

Good prices, relatively quick delivery. Enjoying the Heaven Hill & Weller bourbons.

This is far the best place to buy your bottles from. The most amazing customer service by far hands down. I had a small issue and they took care of it fast and made me a happy customer. Would recommend 100% before anyone else.

Wooden Cork is a company you can trust. They’re easy to get a hold of if you have any questions concerns regarding your order and have a great selection of spirits! Will be using them again.

Ken is attentive and understands customer service. It was truly a pleasure to order with Wooden Cork. I highly recommend Wooden Cork when you seek the best quality and service that is A rated

Received my order today, ~$300 bottle, and it was obvious when I unwrapped that the cork seal had broken and leaked out a few ounces into the packing materials. This was my first time using WoodenCork to source rare bottles, so I made sure to purchase their shipping insurance in case anything went wrong, so I called this one in with pictures of everything so they understood the bottle was damaged. They tried to offer me a $40 credit as remuneration, not a replacement bottle. Take note that I paid $20 for insurance, so I would've gotten $20 net compensation for a damaged bottle. I told them no, that's not acceptable. I paid 100% markup for this bottle, paid for expedited shipping AND paid for insurance, and they wouldn't make it right. That's how this place treats a new customer who's willing to pay extra for good customer service. I told them no thank you, and that they lost a customer today. The rep didn't seem to care so clearly it's their policy to make their own calls on whether or not you should receive an undamaged bottle.

This business offers fake shipments and 'shipping protection'. They use shady shippers that say they return items and then Wooden Cork holds your money for refund and says they did not get the item back from the shipper. It is a total scam. STAY AWAY. I bought on July 24th and now on August 19th, still no item, still no refund after several attempts to get resolved.

I made a mistake in my order this morning, and Support fixed it the moment they opened up for business on the West Coast before the expedited processing and delivery kicked in. Awesome customer service!

Easy purchase! I contacted them because I needed an adult signature but realized I wouldn’t be home in time. After emailing Wooden Cork they were able to have my package held at a local UPS for pick up!! Thank you again