Ronja B.
Customer Service Sucks
Reasonable functionality and design for a free plugin. HOWEVER, customer service sucks! The only way to contact Woocomerce is via support ticket, there is no e-mail, chat, or phone number available. And it takes MONTHS for them to reply if they reply at all. This is completely unacceptable as there may be critical issues that stop the store from working. I was off to a rocky start with my store as customers experienced issues with payment. After 3 months I have finally solved my issues but with the help of Google search, not Woocommerce.