Wizard LabelsReviews of wizardlabels.com

This company used to have a fantastic turnaround time. Unfortunately, it was the most unreliable printer I have experienced. Unfortunately, that is not the case anymore. I received an order with a significant printing error, which has taken over 15 (8 business days) to redo. This is twice their current lead time. Their old lead time was guaranteed to be two business days. Not even close anymore. If your business makes an error, it is important to have a sense of urgency to rectify it. Unreliable business = no business

Unfortunately the ordering experience was confusing and then half my order came in incorrectly. I am having very hard time having this problem addressed.

I’ve used Wizard fur my labels several times. My last two orders have not shipped by the estimated ship dates.y most recent order was needed for a large product launch event. Unfortunately we did not receive our labels which caused a major loss in revenue for the event because we couldn’t sell our products. There is no communication explaining the degas until I inquired and I’m told there is a problem with their printing facility. Had I been made aware, I could’ve made other arrangements with a backup vendor. The backup vendor just got moved to the primary vendor spot.

The printing process missed the stardust within the black star on my label. It’s an important branding piece. Instead, the triangle is just black. I can’t use the labels.

Disorganized, if youre in dire needs and need labels asap, avoid. nearly 9 days after proof. didnt even get shipped til 4 days after they said they would. Going to try one more time and hope it was a mistake.

I paid for expedited shipping 2 weeks prior to when I need my product. The customer service rep was not empathetic to my needs and made no effort to try to get my product printed and shipped. Even if the SLA couldn't get my products to me in time, at least the communication could've been better in terms of receiving the customer request and making an attempt to try to get the order out versus just a standard blurb that any robot could've sent automatically. What's the point of having a human if the human as customer rep is not going to provide value added support? I'm still not sure if I will receive my order in time.

I provided label files and my labels I received had a greenish tint to them. I contacted them and all I received was the run around about how this was the file I gave them. Now I have labels I cannot use. If your labels are a darker color, make sure you check them carefully. I did approve my file but what I received was much darker than my file. Don't waste your money if you have dark labels. Now these people are saying that they use a CMYK monitor system of color when personal monitors are RGB. Which means that YOUR LABELS WONT LOOK LIKE WHAT IS ON YOUR MONITOR OR WHAT YOU EXPECT! Update: After many emails, I was sent a return label and will be getting a refund. I appreciate that but will never use them again. It really was a horrible experience.

Too Expensive