MoxieReviews of withmoxie.com

Until the other week my time tracker and task manager were separate softwares, and I had to do my invoicing manually. I wanted a software that would combine these three needs; I had heard about Dubsado and other tools like that, but they seemed like way more than I needed as a solo (and fairly new) freelancer. I was very excited when I came across Hectic — it does seem to be one of a kind. That said, there are always growing pains when using a new software and there were a few things I noticed right away that weren't as intuitive as what I was using before (Asana). But it has to be said that Hectic is obviously a much smaller and newer company than Asana or a lot of the other task managers out there. And the big redeemer is that Hectic's customer service is SO eager to help — one of the founders, Geoff, literally offered to do a 30-minute call with me to help me with the few issues I was having. He also directed me to their feature suggestions page, which they seem to actually pay attention to and use as inspiration for their quarterly updates. All in all, I'm already moving through most of the initial growing pains and am getting more comfortable using Hectic each day. I also have faith that this company is only going up from here, with user satisfaction at the core of their features and changes.

I needed a tool that was not overly complex to manage multiple contracts and so far Hectic has delivered. I like the ease of reporting, the timekeeping, the assignment of tasks to sub-contractors, and the way I can look at my deliverables for multiple assignments all in one glance. There are some elements I would love to see added such as deadlines for tasks (and even assignments). Huge props for the app which is intuitive and makes all the web-based content easily accessible. I'm only 2 weeks into using this actively, so I can't give 5 stars yet, but so far so good.

First and foremost, the value given in the free tier is unmatchable. The app is created by freelancers, and as a freelancer, you feel that they understand your problems and requirements. The app does have some occasional bugs, but the team has been fast to resolve them so far. Overall the UI and UI of the app can get some more work to make it the perfect alternative to the dedicated apps. Overall I love using the app on the web and on the phone. The roadmap looks promising, so I'm even more optimistic about the features coming shortly.

This is a good app so far. I'm loving how much information they put to help potential freelancers to see if this is the right path for them at the moment. I enjoy how up to date the blog is and it is chock-full of inspirational articles to grab reader's attention. The interface is somewhat of a drawback--I would like to change the color scheme to fit my eye comfort, but I think that is okay. The chat is useful and any questions can be answered by the team at Hectic.

I have been looking for a tool to manage my business and others I found have been overpriced without new features. Hectic so far has been easy to use, and at an affordable price and has combined many things I was paying for seperately, such as a business phone number. Support has always been great and they've listened to any feedback I have. One of my only big issues would be to have more local numbers to pick from in Alberta, Canada as only a few are available. Also show when invoices and proposals are viewed.

Set up is simple. Takes minutes. Layout is strong and easy to understand. It mostly just works. I needed something simple and not over complicated and this gets the job done. Things that would be helpful - when putting together invoices it would be nice if the time tracking that appears on the final invoice appeared when you put the line item on the invoice. I also wish I could time track on a certain task when starting the time rather than just adding notes. Notes are helpful, but it needs one more level of drill down to show which task under that project we are working on.

Great team & room to grow I originally signed up for Hectic because, as a small consultant, I wanted to spend less time invoicing my clients, and hectic definitely fits the bill. I used to spend a few hours every day adding up numbers and double-checking my math, but Hectic makes it a breeze. I probably spend less than 5 minutes each day invoicing several clients. The Pros: The hectic team, unquestionably. I have never gotten better customer service from any app, ever. You can message at any time, and someone on the team will get back with you almost instantly. The conversations are always personal, no robot or call center employee here. They also nearly immediately put recommendations in place after you contact them, I suggested a feature once and it was updated in the app within 3 days. Cons: The app, being new, is a little buggy. The project management aspect needs a bit of work. It isn't quite as easy to use as a ClickUp or a Monday, and the UI is decently bland. If you're willing to work through a few bugs, and don't mind having a little less powerful project management tools, Hectic is for you. Their A+ customer service will give them a real edge in the crowded project management market.

While my review is 4 stars, I give the creators behind Hectic 5 stars for this brilliant effort. However, the platform needs several additions and changes before it's worthy of being paid for by freelancers like myself (just my humble opinion). For example, I feel like the features and options added to the project section are too few and too narrow in scope. If I was on the development team, I would suggest taking (some of) the most useful features from Asana and creating them in the project management section of Hectic. (I have a list that I can share via email with the Hectic team) The primary reason I decided to downgrade my subscription is the fact that in its current form, I'm still forced to use other tools alongside Hectic to stay on top of everything. Naturally, that begged the question, "Why am I paying for Hectic if I'm still having to use my old (free) box of tools?" I'm excited to see what the next upgrade will bring to the table for Hectic users. I'm hoping to become a long-term paying customer starting sometime next year.