anonymous A.
Took my money for a prescription and…
Took my money for a prescription and told me my headaches were not bad enough for the prescription, still waiting to receive money back.
Take control of your migraines with personalized, ongoing treatment from doctors and ongoing support.
Withcove (withcove.com) has 47 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 43 reviews with 1 star · Clear filters
anonymous A.
Took my money for a prescription and told me my headaches were not bad enough for the prescription, still waiting to receive money back.
Ashley E.
This is a shady website! Do not use it! They lied about their prices first off saying it would be $9 for a medication but after I purchased it without showing the price they go and charge $27. I tell them to cancel the order and there was no reply. This morning they charge another $50 when I never chose a treatment plan. That was an unauthorized transaction. Had to cancel my bank card!
Mike
This website is a scam! They prey on people with migraines and steel their hard earned money. All the 5 star reviews online must be sponsored by "With Cove". If your reading this go with a different migraine provider. I looked online and mainly found only good reviews so I gave it a shot. I signed up and did my consultation almost a week ago. First thing that happened was they charged me $60 for my consultation. Which surprised me because it says on there website that the doctors fees are only $4. Right then I should have packed up and ran, But of course I didn't. Then I ended up waiting around 3 days to finally get an email from the doctor (even though the website says the doctor will contact you in 24 to 48 hours) but here we are 72 hours later and finally I get a quick little email saying"the doctor is reviewing your consultation and will get back to you in 48 hours" that is on top of the 72 I had already waited. So now here we are way over the time that the "With Cove" website said it would be before the doctor gave me a treatment plan. Fast forward to today I finally get an email from the doctor that wasn't a generic pre-typed email like his first one. But again of course another problem, the doctor goes on to say that the dosage that I needed for my migraine treatment was not carried by "With Cove" and he would have to contact the pharmacy and request it, which would be another few days! So all in all I will be looking at close to 2 weeks if I'm lucky to get my prescription. To top it off they also like to brag about how there doctors are 24/7 doctors but I have messaged my doctor 3 times now without a single reply. This is the best part. I then decided I wasn't going to deal with this every month. I messaged customer service and told them I wanted a refund because of everything that has happened. Customer service reply with "I can give you the $5 back for the medicine but because the doctor sent you one email I can not refund your $60 consultation fee" So one small email from the doctor telling me they do not carry the dosage medication that I need, even though they have that dosage on the "With Cove" website ended up costing me $60. I have reached out multiple times to the doctor without any response back, and it has been almost a week and I still don't have a treatment plan. I will definitely be reviewing them all over and also contacting the Better Business Bureau. If you are reading this PLEASE PLEASE do yourself a favor and look somewhere else and learn from my mistake! I honestly wish I had seen a review like this before I signed up because I would have never signed up for that SCAM!