With ClarityReviews of withclarity.com

Gorgeous, unique ring we couldn't find anywhere else at a really great price.

I had the absolute worst experience ordering my engagement ring through this company. The “ship by” date that I relied on when ordering turned out to be wrong, and I had to call in on a daily basis for updates and push them to “expedite” the “quality check” process in order to have them ship the ring, still later than what it was originally scheduled for. They didn’t even overnight the ring per my request to make up for their delay, and as a result, I had to push back the trip I had planned and proposal I spent months preparing for in order to wait on the ring to ship. While I was pleased with the ring itself, the box had “With Clarity” largely and hideously emblazoned on the inside of the box, which frankly is gaudy and not ideal for opening the box to surprise your partner with. Customer service, while friendly, seemed fairly incompetent throughout the entire ordeal, and it was one of the worst experiences I’ve ever had with this sort of process. With how important planning a once in lifetime event such as a proposal is, and with the amount of time, money, and emotion you’re investing, I recommend staying away from With Clarity and shopping elsewhere.

My experience with WC was great and I am absolutely in love with the stunning, high-quality diamond ring I received! I can't stop admiring it. Their customer service team was also very courteous and responsive. The only piece of constructive feedback I would offer to WC is to consider updating your website to show the rings set with different diamond sizes so customers can get a better sense of the proportions/aesthetic when selecting a diamond.

I ordered a ring in June 2023 and it arrived in July 2023. The day I got it I inspected it as far as I could and didn't notice any flaws. Later that day I heard the diamond rattle a little. I tried to recreate it and couldn't really hear it. After wearing it for a few weeks I could still hear it sometimes. It has begun to bother me, and I worry the stone will fall out, so I reached out to customer service. They want to charge me $50 shipping AND they want to charge repair cost on a ring that came this way?! I've only worn the ring for 3 months. I would expect better service after spending thousands on a diamond ring. I read "Lifetime warranty". That doesn't seem accurate, does it?

Great company I had great customer service. I would definitely go back to them again. I have found a new jeweler.