WishkingReviews of wishking.com

Response from WishkingSep 13, 2026

Dear Natalie, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We understand the seriousness of your concerns, especially after making numerous attempts to close your account through different support channels without receiving a resolution. Responsible gaming and account closure requests are taken seriously, and we understand how concerning it is when an account remains accessible after repeated requests. Please contact our support team via live chat or email at [email protected] with your account details and reference to your previous closure requests so we can review the current status and assist you further. Best regards, Wishking Team

Response from WishkingSep 9, 2026

Dear Player, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We understand your disappointment regarding the game results and the VIP service you received. Game outcomes can vary based on the mechanics and RTP of each individual game, but we appreciate your feedback regarding your overall experience and the level of VIP support provided. Please contact our support team via live chat or email at [email protected] with more details about your concerns so we can review the situation and assist you further. Best regards, Wishking Team

Response from WishkingAug 14, 2026

Dear Bruno, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations, particularly regarding the withdrawal processing time and the assistance you received from our support team. We understand how frustrating it can be when a withdrawal takes longer than expected, especially when you feel that you have not received sufficient support or clear information about its status. Your feedback regarding both the withdrawal process and customer service is important to us. Please contact our support team via live chat or email at [email protected] with the details of your pending withdrawal so the situation can be reviewed and you can receive further information regarding its status. Best regards, Wishking Team

Response from WishkingAug 9, 2026

Dear Corap, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We're sorry to hear about your concerns regarding your account closure request and your interactions with our customer support team. This is not the level of service we aim to provide, and we understand how disappointing this experience must have been. We would like the opportunity to review your case in detail. Please contact our support team via live chat or email at [email protected] with your account information so we can investigate your account closure request and the communication you received. We are committed to handling such matters promptly and ensuring they are resolved appropriately. We appreciate your feedback and hope to have the opportunity to address your concerns. Best regards, Wishking Team

Response from WishkingAug 9, 2026

Dear Gonçalo, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We're sorry to hear about the difficulties you experienced with the verification and withdrawal process. Verification is an important security measure designed to protect our players and ensure the safety of all transactions. We understand that repeated requests for documents and unclear communication can be frustrating, and this is not the experience we aim to provide. We would like the opportunity to review your case in detail. Please contact our support team via live chat or email at [email protected] with your account information, and we will investigate your verification status and withdrawal as quickly as possible. We appreciate your feedback and hope to have the opportunity to resolve this matter for you. Best regards, Wishking Team

Response from WishkingAug 7, 2026

Dear Steven, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We are very sorry to hear about your frustration regarding the account closure process and the communication you received. We understand how upsetting it can be when an account closure request takes longer than expected or when you feel your emails are not being addressed promptly. Responsible gaming and account management are matters we take very seriously, and we are continuously working to improve our processes and response times to ensure these requests are handled more efficiently. If there are any outstanding issues related to your account, we encourage you to contact our support team via live chat or email at [email protected] so your case can be escalated and reviewed. We would appreciate the opportunity to investigate your concerns and follow up with you once the matter has been resolved. Best regards, Wishking Team

Response from WishkingJul 27, 2026

Dear Nick, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We understand how frustrating and confusing this situation must have been, especially when it involves bonus conditions affecting a much larger deposit and balance. We completely recognize how this could feel misleading if the connection between an active bonus and subsequent gameplay was not clear. Please note that when any bonus remains active on the account - even a small amount - it can link all following activity to bonus terms, including wagering requirements. Canceling such a bonus may result in the removal of associated winnings, as outlined in the bonus conditions. However, we agree that these rules should always be communicated clearly and visibly to avoid situations like this. We have carefully noted your feedback and will review how bonus terms and active bonus indicators are presented, so players can better understand how their balance is affected before making decisions. If you would like us to review your specific case in detail or provide further clarification, please contact our support team via live chat or email at [email protected]. Best regards, Wishking Team

Response from WishkingJul 19, 2026

Dear Player, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We understand how frustrating it is to wait 72 hours without a resolution, and we assure you that ignoring emails is not our intention. Delays can sometimes occur due to high volumes or when a case requires additional review, but we agree that you should have received clearer communication by now. We would like to look into your case as a priority and ensure it is properly addressed. Please contact our support team again via email at [email protected] or live chat so we can locate your request and provide you with an update as soon as possible. We appreciate your patience and the opportunity to resolve this for you. Best regards, Wishking Team