WishdoitwatchesReviews of wishdoitwatches.com

Response from WishdoitwatchesFeb 9, 2026

Hi Adriana , thank you so much for taking the time to share your experience with us. First of all, we sincerely apologize again for the unusually long delivery time you encountered. What happened in your case was related to extended customs inspections in the United States due to recent tariff policy adjustments, which unfortunately caused delays beyond the control of both our team and the carrier. Under normal circumstances, our shipments to the U.S. are delivered within 5–8 days. As soon as we became aware of the delay, our team immediately stayed in close communication with you, and arranged a replacement watch when the original parcel was still held in customs to make sure you wouldn’t have to keep waiting. We truly appreciate your patience and understanding throughout this process, and we’re very glad to hear that you love the watches and felt well supported by our customer service team. That means a lot to us. We are continuously working on improving our shipping routes and logistics partners to minimize the impact of customs delays for our U.S. customers in the future. Thank you again for your honest feedback and for giving us the opportunity to make things right. - Wishdoit team

Response from WishdoitwatchesDec 30, 2024

Hello Olivia I'm truly sorry to hear about the challenges you faced with your recent order, and I want to extend my sincere apologies for any frustration it may have caused. It's clear that you've had a less than ideal experience, and for that, we deeply regret any inconvenience you've endured. We genuinely appreciate your feedback as it helps us identify areas for improvement. Please understand that we are committed to delivering your package as promptly as possible, but we do rely on our trusted shipping partners to ensure smooth delivery. While they are typically reliable and punctual, occasional delays can occur, and we understand how frustrating that can be. I'm pleased to inform you that I can see your package was indeed delivered on December 27. I hope this provides some relief, and your product has now reached you. Once again, I'm truly sorry for the hiccups along the way, and we value your patience and understanding. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Thank you for choosing us, and we look forward to serving you better in the future.