KN
AVOID this company -- slimy cancellation policies
I signed up for their service in 2018 and used it for a bit, then tried canceling in 2021. Not so, when I saw a new charge in 2022 I went to their website again and they described a cancellation procedure that wasn't accessible on their site. Confusing, so I emailed their helpdesk requesting to cancel. I was crystal clear so assumed it was done, but not so...they sent me an email encouraging me to stay on, and when I didn't reply, they conveniently assumed I had changed my mind and kept charging me instead of just taking my original cancel request at face value. I encourage people to avoid doing business with a company that makes it so difficult to cancel. When I finally realized they kept charging me, they refused to refund anything despite my providing the original cancel request. Slimy and deceptive way to do business.