WiseStamp Reviews | Read Customer Reviews of wisestamp.com

WiseStamp Reviews | Read Customer Reviews of wisestamp.com

WiseStamp reviews

Showing 69 reviews with 1 star · Clear filters

Tammy-Jade C.
Oct 28, 2025
How unethical is it that you cannot…
How unethical is it that you cannot automatically cancel your subscription and have to wait 24hrs for someone to review your chat before cancellation. Please cancel my subscription today.
Response from WiseStampOct 29, 2025
Hi Tammy-Jade, This is Keren from WiseStamp Support. Thank you for sharing your feedback. Your cancellation has been processed as requested. We truly value each of our customers, and of course we always hope you’ll stay. That’s why, before a cancellation, we aim to help resolve any issues and understand what isn’t working well so we can improve our product and ensure it meets your needs. If you still choose to cancel after that, we completely respect that decision of course. Your feedback has been noted, and we’ll use it to keep improving WiseStamp.
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Mysterio
Oct 23, 2025
Refusing to refund documented fraudulent charges
WiseStamp charged me $70 for an auto-renewal on an account that had been canceled and refunded a year earlier. I provided bank statements and emails proving this, yet they continue to deny the mistake and refuse a refund. Instead of resolving the issue, they gave me the runaround over several emails. They even created a new account with a typo in my email to claim that was the active account they were billing me for. This is to an email account that doesn't even exist!! Each time I clarified the situation with documented proof, they created another reason (excuse) that I couldn't cancel the account (to an email that doesn't exist) and start the whole cycle over again. It’s been weeks of back-and-forth over a clear billing error, handled with zero accountability or transparency. Their support has been evasive and unprofessional. I strongly advise caution before doing business with WiseStamp.
Response from WiseStampNov 19, 2025
Hi there, We’re really sorry to hear about your experience. We want to understand exactly what happened and make this right for you. To do that, we’ll need the email or username associated with the account. Without it, we’re unable to locate the subscription or investigate the issue properly. Please reach out to us through the chat bubble at the bottom-right corner of support.wisestamp.com. Our support team is available 24/7 and is ready to assist once we have your details. Thank you for bringing this to our attention. We truly want to get this resolved for you.
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A Z.
Oct 12, 2025
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. There is no cancel subscription button so they make you go through a email request just to cancel subscription. I tried it and its no good. Cancelled and a year later they charged my card almost 100.00. No way to get a hold of them.
Response from WiseStampNov 3, 2025
Hi AZ, This is Keren from WiseStamp Support. We’re sorry to hear about your experience and understand how frustrating this must have been. WiseStamp is a trusted service, and we take every customer concern seriously. If your subscription wasn’t canceled as requested and renewed in error, we’ll be happy to make it right and refund any charges. You can reach us anytime at support.wisestamp.com, and we'll take care of everything for you. We appreciate you taking the time to share your thoughts with us.
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Ginger G.
Oct 3, 2025
WiseStamp is horrible
WiseStamp only allows you, per their fine print, to cancel a subscription 14 days after it renews. Otherwise you have to pay for the entire year with no refunds. They are not up front about this, and the subscription, for what you get - is overpriced and underpowered. I am extremely disappointed with WiseStamp and would love to be able to tell everyone I know never to use their service, and certainly not to sign up for a nonrefundable year of service.
Response from WiseStampDec 1, 2025
Hi Ginger, We’re sorry for any frustration or confusion you’ve experienced. For clarity, WiseStamp offers a 14-day free trial with no credit card required, so you can test the product before committing to a paid subscription. Once you upgrade to a paid plan, our 14-day cancellation policy applies from the date of the upgrade. This policy is outlined during the upgrade process, and our support team is always available to help with any questions or concerns. If you’d like assistance or want to discuss your experience further, please reach out using the chat bubble in the bottom right corner of our website at support.wisestamp.com. We’d be happy to help and understand what happened.
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Ryan L.
Sep 11, 2025
This product is terrible
This product is terrible. Their customer support is practically non-existent, and the software is full of glitches. If you try to implement it across multiple emails, all they provide is a “help doc” filled with incorrect and misleading instructions that go nowhere. I’ve spent over a month trying to get this to work. The fact that something as simple as setting up an email signature has turned into such a headache is unbelievable. Do not use this company.
Response from WiseStampDec 1, 2025
Hi Ryan, We’re very sorry to hear about the frustration you’ve experienced. This is not the experience we want our customers to have. Our platform is designed to provide a seamless and reliable experience, and we’re always happy to help if anything isn’t working as expected. Our support team is available 24/7 to guide you through any issues and ensure your email signatures work correctly across multiple emails. If you’re open to it, please reach out to support via the chat bubble in the bottom right corner at support.wisestamp.com so we can helpi make this right.
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Lena L.
Sep 7, 2025
Charged via Visa without notice, cancellation request ignored
My subscription began April 12, 2025. The “Cancel subscription” option was not available in my dashboard (Visa billing). I only became aware of the charges when I checked my Visa statement on May 2—I never received an invoice or email notification before that. I reached support on May 2 (Ticket #984781) asking to cancel, but the subscription was not cancelled and charges continued. I’ve requested backdated cancellation and a refund for charges after May 2. The product itself is fine, but the cancellation process and lack of billing transparency are unacceptable. Please fix the Visa billing flow and ensure invoices/notifications are always sent.
Response from WiseStampNov 19, 2025
Hi Lena, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced. Your refund was processed on September 7, and we understand how frustrating this delay has been. Indeed, subscription cancellations must be done by contacting our support team, as this option isn’t available directly on the platform, but we're looking into changing this flow. We also want to note that we always send email reminders before each renewal, and we’re very sorry that you did not receive yours. We will investigate this thoroughly to make sure it doesn’t happen to anyone else. Thank you for your patience and for giving us the opportunity to improve. If there’s anything else we can help with, we’re here for you.
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Andrew A.
Sep 2, 2025
Beware of WiseStamp. They are dishonest.
Beware. You cannot CANCEL ever. WiseStamp charged me for several years after I CANCELLED. They have no working CANCELLATION feature and they will just keep writing you back as to why you want to cancel. Then, they will later write back that you didn't respond. WiseStamp is a fraud service provider. You will never be able to cancel for any reason.
Response from WiseStampSep 2, 2025
Hi Andrew, We’re truly sorry to hear about your experience and understand how frustrating this must have been. Please rest assured that WiseStamp is a legitimate and trusted service provider, and we take great care of our customers. You are absolutely entitled to a refund in this case. All you need to do is open a support ticket with our team, and we’ll make sure your request is handled promptly and your refund is processed. You can open the ticket here: https://support.wisestamp.com/hc/en-us/requests/new We appreciate your feedback and are continuously working to improve both our product and customer experience. The WiseStamp Team
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Dff
Jul 8, 2025
Very difficult to cancel membership
Very difficult to cancel membership. Spam emails keep coming after numerous complaints
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