WiseFaxReviews of wisefax.com

If I could give zero stars, I absolutely would. DO NOT trust this app with anything even remotely important. I had an absolute nightmare experience using WiseFax today. I needed to fax highly sensitive, legally binding tax documents to the IRS on the final deadline day. I downloaded the app, uploaded my PDFs, and it happily and instantly charged my Apple account for their "fax tokens." And then? Catastrophic failure. The app completely froze and got permanently stuck in the "sending" process. It never transmitted the fax. No error message, no fallback, just an endless broken loop. It essentially pocketed my money and left me completely stranded while the clock was ticking on a massive $25,000 government penalty. I was facing severe legal and financial consequences because this app couldn't perform the ONE basic function it advertises. I had to scramble in a panic at the last second to find a reliable competitor to actually get my documents transmitted. I make way too much money per hour to waste my life dealing with a broken, amateur app that takes your cash and delivers absolutely zero service. If you have legal documents, government forms, contracts, or literally anything that matters, STAY FAR AWAY from WiseFax. They will gladly take your money and leave you hanging when it counts. Absolute garbage. Filed for a refund immediately.

I enrolled in the 8.00 month plan and while in the middle of sending a fax I found that I need to pay 1.00 per additional page as I am allowed to send 10. There is no information about plans to get additional pages or how many pages you can send with that plan. The site is dubious. I tried to contact support email and got 550 Request failed; Mailbox unavailable The is no other way to contact, no phone number. I contacted Pay PaL and got a refund.

It's a very expensive service. The price conditions are not so clear on the web platform. That's why I complain twice. Absolutlely don't try it!

I sent a fax three times on the same day to the same recipient. Using WiseFax, I sent one before noon. I RESENT the same fax again early in the afternoon because the recipient had not received the previous fax. After a few more hours and believing I was out $8 for a service that was not working at all, I finally went to a UPS store and faxed from there. After paying AGAIN to fax 4 pages, they got them quickly. As for the faxes I sent through WiseFax...They got them the next day! I need a faster service. The time stamps on the faxes sent were also wrong for my time zone. I contacted WiseFax and they are aware of the time zone issue. I unsubscribed the next day when the recipient told me the other 2 faxes had come through.

I have bought as required but can't send Fax? Why Atta ul Munim

I subscribed for a week subscription, then had to pay extra for 'tokens' when other fax services charge way less than the cost of wisefax wk subscription and tokens put together for an entire month and gives u up to 150 pages included in that subscription. Then when I paid for tokens and sent my fax it says successfully sent but it was never sent. The recipient told me they didn't receive any document but then my total tokens were reduced as if the fax was sent. To add further insult, I was then not reminded about the auto renewal of the wwwkly subscription and it automatically renewed for another week whereby I don't intend to use the service (because let's face it, it doesn't work). So now I'm stuck with another week as well as tokens that I wud never use... So bottom line... Money down the drain. You are a well put together scam. I'm just sorry I didn't jus go back with efax who is by far way more reliable. Thanks for teaching me a lesson to know better.

Misleading information, appears a subscription is necessary to use services. However the subscription only covers incoming faxes. A fee of $1.00 per page is still required to send faxes. Unacceptable!!!

Bait and switch, a carny game; the house never loses. It's a $1 a fax. 1 token = $1. A 34 page fax costs $34, even after you pay for the subscription. They cleverly showcased 300 pages per month but it's only for incoming faxes. No mention on the subscription page the cost of tokens per page.