WipeRecord, A Division of Eastman Meyler, PCReviews of wiperecord.com

My husband paid $3000 back in November 2022. There has been no progress in his case and no one will answer when he calls. He has waited close to 3 hours on 3 phones at one time trying to reach them. At this point I just want my money back!

Do not use these people..They are innovators in incompetence and masters of negligence..They are the worst mistake you could possibly make ..Been dealing with being ghosted..I paid in full in April of 2021..It took them them over a year to even file the petition for non disclosure. I had to call and talk to one of their people in May -2022 to get them to finally file the petition that I paid to have filed in April of 2021..Today June 16th 2023 I find out my petition was approved by the DA and ready to be sent to the Judge ..The DA sent the paperwork to my assigned paralegal and Attorney listed on my file...This guy is either an incompetent clown or just doesn’t care what happens to the clients that already paid in full..The District Attorneys office sent me my file and it looks like I will end up having to complete this on my own..It is disgusting that any company could drop the ball every single time..I have had to push every step of the way and was still ignored..This will be updated daily to document how little this still matters to them..I have a phone appointment with one of their people 6-23-23.. I have to say at least someone answered the phone today..I am calling the 9th county court tomorrow to see if they are willing to let me proceed on my own because I have such little faith in this shady Wiperecord organization to follow through on anything.6-21-23 update..Today I spoke with the 9th county courts office and was able to send them my file from the District Attorneys office in Bexar county..The person I spoke with said the Judge should be able to sign and approve my petition in a few days..This was supposed to have been taken care of by Wiperecord almost 14 months ago after it was approved by the District Attorney..I wasted every penny spent on this firm and ended up making all contact with the courts on my own..Some agency or authority really needs to look into this company because they take your money and do nothing..I will post next update once the order is signed by the judge..This process can be done by a normal citizen without having to deal with a shady law firm like these clowns..Case closed now and my record is sealed..Every step in orogress had to be initiated by me.

SCAM, Nothing happened, and lack of communication. I am writing this correspondence to express my utmost dissatisfaction with the services that I have been provided over the past two years. Upon engaging your firm to manage my expungement case, I anticipated a professional approach, efficient communication, and visible progress. However, I am deeply disappointed to report that none of these expectations have been met. Contrary to your claims of the New Jersey courts being heavily backed up, which you have used as an explanation for the lack of progress in my case, I have received contrary information from reliable sources. A close relative of mine, who is a Deputy Chief in a New Jersey town, has conferred with a Judge acquaintance. They have both independently confirmed that the two-year delay you cite is not consistent with standard judicial timelines. This discrepancy between your assertions and the input from my contacts, coupled with the absence of significant progress in my case, leads me to question the credibility of the service I have received from your firm. I have been patient thus far, but I am compelled to state that if a satisfactory resolution is not forthcoming, I will be considering further legal action to address my grievances. It is my strong preference, however, to resolve this matter amicably. Therefore, I kindly request a full refund of the fees paid, as the services promised have not been delivered. I anticipate a swift and satisfactory response from your end to avoid the escalation of this issue. I am about to report them to the BAR assiciation.

Its a scam. I've had a firearm restoration petition going with them for over 3 years now. They don't answer their phones, they dont answer texts or emails. They scheduled hearing dates and never showes up to them, never informed me that there was even going to be a hearing. Canceled hearings based on "me still being on parole" when ive been off parole for over 3 years. When you do get to talk with them they are full of excuses, lies etc. I've talked with former employees from there that confirm its a clown show, they probably have thousands of clients theyve screwed over. Just so yourself a favor and hire somebody local. Also if these people have scammed you like they have me, contact the bar and complain. They shouldn't be able to practice law anymore.

Total scam. Paid them $2500 in 2018 and still no results and no communication for the past 6 months. When they used to answer calls, you would have a different client rep every time because turnover is so high. Nowadays, their client portal doesn't load. They don't respond to voicemail messages. And their phone line never connects to a human. Are they even in business? Do not do business with this company. They are useless UPDATE: Copied and pasted from another review, these are the steps that work to make any kind of progress for a refund from Wiperecord. --> I HIGHLY encourage you to copy and paste the details of your complaint into a word document so you can tell your story to the following entities, who ALL have current and active cases working on this. The more information received, the quicker you will resolve what you have lost: (unfortunately, this site does not allow web-links to provide to you, but you can google the following information: 1. US Department of Justice Federal Trade Commission 2. Texas State Bar Office of Chief Disciplinary Counsel and the Client Attorney Assistance Program (CAAP) 3. Texas Office of the Attorney General Consumer Protection Division 3. Better Business Bureau: BBB serving the Heart of Texas Contact to mention: Brenda Garcia 4. Federal Bureau of Investigation Internet Crime Complaint Center (IC3) You will need the following information to add to each file: Eastman Meyler, PC dba Wiperecord 2110 S Lamar Blvd Ste G, Austin, TX 78704-5183 phone number: (844) 947-3732

Worst firm I've ever seen. Lawyer failed to show for two appearances in a row! The lawyer that they gave me got the case the weekend before my case and I spoke with him minutes before it went in front of the judge. The only time they were interested in talking to me is when they wanted payment! Incompetence and lies my whole time dealing with them. Needless to say I lost my case due to extreme negligence on their part. Was unable to introduce evidence on my behalf because it wasn't certified. They had 3 years to prepare (2 years too long) and not being able to produce my defense was a direct result in the verdict. $3000 later, and many stressful nights later, I can't even appeal the case because of my disastrous representation. Stay far away!!!

My review parrots 2/3rds of the reviews I have read about wipe records. They are a scam. I paid them $1,200.00 outright the same day I initially called them. 5 months in and I have continuously been ghosted. Calling the Travis county sheriff's office, Austin city police, and the Texas state police about wipe records criminal scam is a waist of time also. They will mine you for your information and then make sure you have no warrants and then you'll never hear from them again. Wipe records is absolutely a scam. It's horrible that they can get away with this.

It's been close to 2 yrs now and am no further then when I hired them. I am very disappointed that thus is the practice. I spent over 2,000.00 on this to get done. When I do finally get to talk to someone my case is waiting on lawyers review. That has been this way for 8months now. This is totally unprofessional.