Winsor & NewtonReviews of winsornewton.com

I placed an order via the Winsor & Newton website and was delighted to see it was due to arrive today, I made a point of being home to receive the order which was being provided by a company called Colart using DPD as their delivery company. An hour window of delivery was provided so I made sure I was sat in the front of the house with a view of our drive/the road outside and with the window open (it's a hot day but it also meant I could hear anyone who drove onto or walked up the driveway) And then I received a text from DPD advising my parcel will be delivered the following day at my 'nearest' shop 'as no one was in today' At the same time an email arrived from Colart saying 'sorry we missed you' Absolute tosh that you or DPD are sorry, nobody attempted a delivery and I'm being inconvenienced because clearly your customers don't matter. Winsor & Newton are a company I've held in high esteem as a quality supplier of art materials since my art school days 40 years ago, they were the brand my father used and recommended to me... as father and son we've been using Winsor and Newton products for a combined 80 years... their parent company Colart are doing Winsor & Newton and their customers a complete disservice If this matter isn't resolved I won't be using Winsor & Newton or any other Colart company again, not that I imagine that matters to them or DPD

I have been a loyal user of Winsor & Newton products for years, but my recent experience with their Galeria Acrylics has been extremely disappointing. After using the paints, I experienced a severe chemical burn that lasted a week—something I’ve never encountered with other acrylic brands, including Winsor & Newton’s Professional Acrylic range. I stored the paints correctly and used them as intended, yet when I reported the issue, their customer support refused to take responsibility, simply stating that their tests showed no issue. Their only advice was to "wear gloves," which is not standard practice for acrylic paints. To make matters worse, they refused to offer any resolution because I purchased from a retailer rather than directly from them. A company of this reputation should take product safety concerns seriously, rather than deflecting blame onto customers. Disappointing experience—I will be reconsidering future purchases.

j’ai acheté les 24 feutres promaker winsor & newton ( d’une valeur de 74,90€ ) quand même !!!! tout ça pour que ce soit des feutres qui quand vous coloriez ben en fait vous faites un trait/point de 3mm, et il finit par s’agrandir de 1cm😁😁😁 la couleur bave !!! toutes, extrêmement déçue

Good stuff!

High quality products. Very fast shipping. Highly responsive customer service. Highly recommended. Thank you.

Qualità ma poco ordine, Ho ordinato 15 tubetti di colore ad olio per rifornire il mio cassetto. Nonostante abbia fatto un ordine abbastanza grande da più di 100 euro hanno chiuso tutto in una scatola minuscola e sono arrivati tutti schiacciati. Non grava certo sulla qualità ma se i tubetti si sono rovinati alla chiusura io non me ne posso accorgere e potrebbero seccarsi, inoltre non estraendo il prodotto nella maniera corretta c’è uno spreco.

Plenty of pigment. Works pretty well on a range of watercolor papers. Very expressive.

I can understand quality demands price, and of course W&N make high quality sets but I believe there should be a budget set for beginner artists. Otherwise, all good.