WineCountryGiftBaskets.comReviews of winecountrygiftbaskets.com

My family received a cookie gift basket from my father for Christmas. The cookies were impersonally wrapped with uniform packaging with the word ACORN on it. We tried a few of the cookies. The chocolate/chocolate chip cookie had a strange after taste and the raspberry cake smelled strongly and was virtually tasteless. Despite their 100% satisfaction guarantee, the customer service manager I spoke with could only credit my dad's account 20% of the purchase price of $60 or $12. My father purchased 10 of these baskets for family members this year for Christmas but he will no longer be a customer of Wine Country next year.

Absolutely the worst crap ever! Nothing was edible in the whole basket and I'm not exaggerating. We opened each box and tasted, gagged and threw out. The best was some cookies that literally had no taste! I just don't understand why anyone would send this to someone other than they have never tasted any of it and it's just a simple click to order. Horrible.

My parents paid for a gift basket and then received message that it was not available and the had to accept a replacement immediately to make christmas shipping. Replacement was half the price they paid. No response to request to upgrade basket or refund outstanding amount. Unhappy. Going to tell them not to use this company again.

All of the chocolates were partially melted and the rest tasted old and stale, like way past expiration date. Lindor assorted chocolate truffles were all melted and leaking out of wrappers. Pretzels were old and stale smell and tasted horrible.

I have received many gift baskets from this company from a friend of mine. They are complete garbage. ( I don't have the heart to tell him so i'm going to send him one to show him). Firstly, don't be fooled by the photos. All of their baskets are filled to the top with cardboard first, so if your getting a huge basket like I did Christmas time, it looks like there is a lot of stuff in it, but there isn't, it is filled with tiny packages of crap that are not worth the money spent. You can get much more value elsewhere. Not here.

Basket product was rancid. Company was informed of the problem and never responded. There was no request for refund. Unfortunately, this was a holiday gift in need of a return.

I was charged $27 extra for shipping to get a Christmas gift sent on time and it did not get there! What a rip off.

We receive these wine gifts from a family member every year. We’ve tried several varieties. It’s the worst wine …undrinkable. Like vinegar. We’re not picky or wine snobs by any means. I’d say we’re occasional wine drinkers at best. All of the bottles go down the drain. A complete waste! They’re too bad to re-gift. I hate that for our family member who buys every Christmas! know the baskets aren’t cheap but what you get definitely is!