Windriver ToolWDT provides on call virtual assistance services to its users. We cater to small and medium size companies and we also offer plans for individuals.If you want to connect with us, try our One time assistance plan and let us know your feedback.
Windriver Tool (windrivertool.com) has 195 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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George
This company is a scam and they lied to me. They use to call from a local number 786-866-5884. I received a call from this company and they said they are the company who is doing computer maintenance. but i never spoke to this organization ever.
Jasper D.
I DONT NEED THIS SERVICE!!! AND I HATETHIS APP ON MY LAPTOP. HOW CAN YOU NOY BOTHER ME?
Kristy
Windriver Tool LLC Is Scam Company Running In India Its a tech Support Scamming Usa And Uk People first ask small Amount then every 6 months Keep asking by lieying that computer has some problem.
Response from Windriver ToolFeb 21, 2026
Dear Kristy, After thorough investigation, we have not been able to locate you in our Customer database or Prospective Customer database. We assure you, the aforementioned review you provided is not how we work. All our customers pay after the completion of the service, not before. In case we are unable to fix Customer's issue, we do not ask for payments. Also we provide on-call customer service. If you are contacted us and you were unsatisfied. Please share some more details of the issue and we can certainly come to a reasonable conclusion. If you do not provide further details, there is nothing we can do, and we consider this profanity and an effort to defame the company.
customer
It took quite a long while to get the problem sorted but Simon of Windriver Tool was patient and very helpful. The problem was that the wi-fi connection from my laptop to my printer did not work but eventually this was resolved and the printer works again. I was told ithat I could contact them again any time for any other problem. REGRETTABLY when I tried to print something this morning the connection failed again. I have spent £99.99 on Windrivertool all to no avail. I have now resorted to plugging in a USB cable and now the printer works!
customer
Scammers. Contacted my gran after she had an issue with her printer being broken. Told her its no fix no fee. Took over her computer using a remote desktop tool. But also installed a a secondary tool to allow them back door access at a later date. Installed suspicious program that was similar to a program available on the HP website but had been modified. Didn't fix the issue and then requested £99 via email. Reported to ActionFraud.police.uk who have confirmed this is fraudulent activity
Paul B.
My father in law subscribed to a 5 year plan with Windrivertool for McAfee and drivers. Six months later they called him to say there was a problem with his laptop and he needs another subscription costing 250 pounds to fix it. They said McAfee wasn’t updating and only 4 or his 100 drivers were working. He had no apparent issues with his laptop. I checked McAfee and found it was working and updating. I spoke with them and they took over the laptop. They opened a terminal window and entered the “top” command. This listed the currently running processes. They proceeded to tell me that this demonstrated the problem. Whe I challenged this and said that this showed nothing to be concerned about, they accepted that there was no problem and apologised for the mix up. This is very poor practice. Trying to bamboozle customers into buying something they don’t need. Would recommend avoiding.
Paula M.
Misleading information- they don’t explain what they are doing and when we asked for a refund they said they had charged £99 for technician services that were non-refundable. This was not explained before the process was initiated.
