Doesn't fit properly and I can't close my seat so not even useable. I have contacted customer service and they have not addressed my issue just given me a generic response.
Response from WindriderseatcoversJun 16, 2026
Hi Lee. sorry to hear the cover isn't fitting your seat the way it should. Fit matters, and we want you riding with something that actually works. Please email [email protected] with your bike (year, make and model) and a photo of how it's sitting, and we'll help you get the right fit or sort a replacement or refund. We're here to make this right.
AC
A C.
Incredibly difficult company
They sent the wrong seat cover. There is no way in this or any other world the cover they sent will fit.
Many, many emails were exchanged and I eventually got a label and sent it back but still had to get the credit card company involved to actually get a refund. The worst company I've had to deal with in quite a while.
CC
CHRISTIAN C.
ABSOLUTE CRAP PRODUCT AND EVEN WORSE…
ABSOLUTE CRAP PRODUCT AND EVEN WORSE CUSTOMER SERVICE -AVOID at all costs and use cool covers instead.
Response from WindriderseatcoversJun 16, 2026
Hi Christian, I'm sorry the cover and the service both let you down. That's not the experience we want anyone to have, and I'd genuinely like the chance to put it right. Please email me at [email protected] with your order number and what went wrong, and I'll personally sort a refund or replacement.
GA
Gary
AVOID….AVOID….
AVOID….At all costs these seat covers do not fit they are not bike specific, terrible customer service and good luck with getting a refund, absolute joke, should of stuck with cool covers and listened to the negative reviews.
You have been warned!
RO
rod
Bought one of these for my 2022 Yamaha…
Bought one of these for my 2022 Yamaha Tracer 9gt.
It didn’t fit. They ask for the make, year and model of bike but these are not bike specific covers they are generic and ‘possibly’ will fit some seats of a similar size.
The seats on the Tracer 9gt are a very tight fit to the tank and pillion seat and these covers do not take that into account.
These covers are the same thickness throughout the whole cover so even if you manage to get the cover to fit (which is doubtful) you will not get the seat to fit back on the bike, I tried 3 times. The material on the front and back needs to be a thinner material. I eventually got a refund, although you pay for your own return which personally I find unacceptable as the product isn’t fit for purpose.
DO NOT BUY FROM THIS COMPANY.
I contacted a company called cool covers and they do a bike specific cover which actually does have the front and rear of the cover made with a thinner material so it will actually fit as they know the seat on the Tracer 9gt is a tight fit. Cool Covers have apparently been manufacturing covers since 2022 and never had a problem.
I don’t know if other people have had problems with other bike covers from Windrider because all reviews on their adverts are 5* and everyone thinks they’re great.
Apparently Windrider are asking for more details so they can see if my response is genuine. They’re asking for a ref No which was probably on an old email that I no longer have so can’t supply but they do have my name so I don’t see the problem.
They know this review is genuine and I think personally they don’t like being called out.
You/they know my email address if you want to discuss this further.
ST
S T.
Terrible rude customer service covers don't fit!
Brought a set of Windrider covers for my Triumph Tiger 1200 XC rear fitted no issues but the front set was a non starter left a three inch gap from the bottom of the seat, didn't fit at all. Wanted to send them back Windrider were quite nasty about it, showed them pictures of the one that didn't fit.
They tried to tell me I had custom seats, these are both standard that come with the bike from new, then Windrider wanted to charge me £14 restock fee, that is illegal in the UK.
Also because I made a PayPal claim with the difficulty in trying to get them to accept the return Windrider also wanted to deduct a further £25 for me opening a case with PayPal?
In the end I had to do a charge back with my bank to get a refund even after Windrider had received the items back in perfect condition, would not recommend this company, in the end I purchased Cool Covers, more expensive but 100% better quality and fit perfectly.
Mesh is much more efficient at draining water, airflow is also superior to Windrider, heated seats work just as good but obviously take a little longer to heat up due to having the covers on anyway, but no issues with Cool Covers.
Windrider on the other hand terrible customer service, even rude in the email reply blaming my incompetence lol, extra hidden charges all over the place would highly recommend you don't purchase Windrider, since then I have found on many FB bike groups others like myself who had similar experiences with Windrider not fitting, including poor customer services and extra hidden charges.
PE
Peter
Bad customer service cover do not fit.
Bad customer service cover do not fit.
Generic size made in china poor quality and customer service do not exist getting a bot
MO
MO
No Location Address for Them…
Website has no physical address so you are at risk generally if you order online with these guys.