WindowRamaReviews of windowrama.com

The windows were fine, the installers had to be watched every step of the way. They tried to use old broken trim on the outside, the inside window frame needed 5" trim and they installed 3" trim which would have necessitated a complete spackle job to the exposed unfinished sheetrock, then the sill was cut with a jagged edge. At that point I called Patrick to come over. He resolved it but it should have not had to come to that. The owner of the sub-contract company didn't show up once during the install.

I had a sales man come to my house in January to talk about replacing my door. I told him we want the door to be set up exactly like the one we currently had. After he looked through his computer he showed us a door, handles and lock and told us this is exactly like what you have. We decided to go through with buying the door because of what the sales man told us. A few days later the sales man called me and told me he had to change the type of screen because they no longer had the one he showed us. When the installer came out to look out the door he had to change several things that the sales man wrote up. After waiting for 3 months the door was finally put in. The door itself was nice and the person who put the door in did a great job. However the Handel did not match up with what we wanted. I called the installers supervisor and he was extremely rude. He said we signed a contract we have to deal with what we have. He was rude and is the main reason why I am giving 2 stars. Although I did sign a contact I was told by the sales man that the hardware i picked out was the same hardware that was on my original door. The reason why I went to windowramma was because I wanted something specific and was willing to pay more money to get what I wanted. For the installers supervisor to be so rude I will never use windowramma again. I was able to speak with the salesman's supervisor and at first he told me the same thing that the supervisor of the installer did. I signed a contract and I have to deal with it. After I went over all the mistakes his salesman made he finally agreed to add the manual deadbolt I was looking for.