winderen.comReviews of winderen.com

Ich habe ein winderen Stangengebiss für etwa 146€ bestellt. Geliefert wurde mir das Gebiss in einer Plastiktüte- keine umverpackung, keine Anleitung und auch kein Imbusschlüssel nach 5 Tagen- die Versandtasche kam aus Polen. Das Metall an den D- Ringen wies soviele Kratzer und Gebrauchsspuren auf, der weiße Kunststoff zeigt ein paar Abplatzer an den Kanten und was mich am meisten störte, der schwarze logoaufdruck an der Seite des weißen Gebisses, war verlaufen und sah aus. Wie verschmiert... Der Kundenservice erklärte mir auf meine Beschwerde und Zusendung von Fotos, dass die gebisse handgefertigt werden und man daher mit Abweichungen rechnen müsse, die das Pferd nicht beeinträchtigen werden. Dem muss ich zustimmen - das Pferd würde durch die Mängel sicher nicht beeinträchtigt sein. Aber ich finde für fast 150€ kann ich als Kunde erwarten ein auch optisch einwandfreies Gebiss zu bekommen... Ich habe mir inzwischen ein ähnliches Gebiss einer günstigeren Firma gekauft, dieses erhielt ich innerhalb von 2 Tagen, es war nagelneu und einwandfrei und mein Pferd ist damit sehr zufrieden! Ich kaufe hier nicht mehr!

mouthpieces started flaking off in first month, metal cheek pieces rusted, stirrups started peeling and do not provide any shock absorption as advertised, half pads just cheap foam in a nice cover. No returns or aftercare of any kind. Update: looks like their solution is to throw a couple fake reviews on here rather than refund their scam products. All of their products are cheap junk and fall apart. None of their claims are honest. Its a full blown scam company that puts money into Instagram advertising when it could be better spent refunding for faulty goods or perhaps actually making products that do what they claim.

I have two bits from them. They are both broken. I have a horse that chews a lot and bought this because it said on their website that it was suitable for it. But have now both broken within a year. My horse gets a dentist every 8 months. That's a lot of money to pay for such a bad product

Mouthpiece fell apart after a few months of only weekly use over the winter. When I told the company, they listed several (false) reasons why this was my fault (eg. that I don't have horses dental work up to date when the horse was seen six months prior and is checked annually, that the horse was fed alfalfa when they are not, etc). They refused any sort of compensation. Cheekpieces rust and stick easily as they are overlapping metal. They do not seem to have been constructed with an actual horse in mind, as the proportions are wonky and not aimed at utility. --Note that mouthpieces suffer from the same, as they are huge inside the horse's mouth. They were large on my draft cross, so I can only imagine how they might look on an average-sized horse. Stirrups are just cheap plastic and not constructed with any impact mechanism as claimed on the website. Half pads look pretty but claims made about them also appear inaccurate. Products are overpriced, advertised with false claims and bogus research and not fit to purpose