Amy
Not really sure how to rate them
Not really sure how to rate them. I have used them in the past had no problem at all. But this time I submitted a bill on the 2nd of October Willow said it is paid but as of today the 13th the vendor said they have not received the payment from Willow. And I can not get ahold of anyone to talk to. Apparently there is no customer service available. Willow has already taken half of the bill payment from me.
Response from willowpays.comOct 15, 2026
Amy, we’re sorry for the worry and frustration, especially with repayments already coming out and difficulty getting in touch with us. A team member is reaching out to you directly to help confirm where your payment stands and work with you to get this resolved.




