Petra C.
Painless and fast service.
Painless and fast service.
Response from Willow Lake LendingJul 28, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.

Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 645 reviews with 5 stars · Clear filters
Petra C.
Painless and fast service.
Response from Willow Lake LendingJul 28, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
Millie W.
Very quick and easy! Customer support was very friendly as well (I called to confirm the loan). Very happy with this experience.
Response from Willow Lake LendingJul 28, 2025
Hi Millie, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it quick and easy for you. Thank you for choosing Willow Lake Lending!
Gregory C.
My experience started with Disappointment as I was told that my routing number was incorrect therefore my funds were not available for my use . I then asked to speak with a supervisor to correct this problem as I was very upset and angry .What happened next was I spoke with Erica …and her calm professional demeanor was not only informative but gave me a sense of being heard . As Erica continued to reassure me that the issue at hand would be corrected, my insides felt an inner peace and hope for our future in this world , it was an amazing feeling 😇 Erica was truly an angel that my life needed to meet . Erica not only gave me the confidence to continue on working with Willow lake , but saved an extremely negative review that I was hell bent on writing and sending for all to see about Willow lake. Erica is a role model for human decency and should be acknowledged as such . Sincerely, Gregory Chevalier
Response from Willow Lake LendingJul 28, 2025
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 857-5253. Thank you again for choosing Willow Lake Lending and for being a valued customer. We look forward to serving you again soon!
Annette R.
Customer service was excellent, understood what I was needing, and got everything fixed for me.
Response from Willow Lake LendingJul 28, 2025
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
howard C.
Very easy to apply for a loan and the funds were available the next day...this was for a emergency.
Response from Willow Lake LendingJul 28, 2025
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
AbdurRaheem N.
When other lending companies denied me, Willow Lake took a chance and granted me a small amount which I used to fund my small business and generate revenue for the first few months. I’m happy to be a partner with Willow Lake Lending!
Response from Willow Lake LendingJul 25, 2025
Thank you for your review Abdur! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (855) 857-5253.
Tamara C.
The process although somewhat time consuming was extremely professional and friendly. Every step checked by a manager and every step explained. I was very impressed and greatful. There so many scammers out here. It is scary knowing who to trust with your banking information. I'm trusting you!
Response from Willow Lake LendingJul 24, 2025
We appreciate the time you took to share this review. We're happy to know that you found the process simple and the level of professionalism exceptional. We appreciate your business.
Tony H.
The agent was polite, incourging, and fast. Very good experience!!
Response from Willow Lake LendingJul 24, 2025
Thank you for your feedback Tony! We are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a Willow Lake Lending customer!