Willow Lake LendingWillow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Investments & Wealth · Aberdeen, South Dakota
Excellent
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Great
Investments & Wealth · Wakpamni Lake, South Dakota
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Investments & Wealth · Sioux Falls, South Dakota
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Showing 50 reviews with 4 stars · Clear filters
Jason S.
Most lenders of this type are hard to find and more difficult to contact. Willow Lake is quite easy and nearly as communicative as a more standard bank. I definitely appreciate the clarity as well as the good terms.
Response from Willow Lake LendingSep 9, 2025
Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.
Matalean M.
I was in a financial bind, and going on your website was easy and quick. I can breathe right now. Thank you 😊
Response from Willow Lake LendingSep 5, 2025
You're most welcome and thank you for the review, Matalean! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at [email protected] or at (855) 857-5253.
Alvin T.
Just glad it was like someone’s got your back I need to talk to a associate.. about payment
Response from Willow Lake LendingAug 26, 2025
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.
Nancy M.
The customer service was great but honestly I pray I can pay the original loan+fees on time otherwise 500 cost 3300. Yeah can we say loanshark. Must have been out of my mind
Response from Willow Lake LendingAug 11, 2025
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! Our interest rates are indeed higher than traditional lenders. This is because we lend to customers with a wider range of credit histories, many of whom might not be able to secure financing elsewhere. We encourage all our customers to pay off their loan as soon as their finances allow because this can save them a significant amount of money on interest, and we do not charge any prepayment penalty fees. We’re here to help answer any questions you may have and work with you on your payment schedule to ensure it works for you. Please reach out to us via phone, online chat, or at [email protected]. We appreciate you reaching out to us and thank you for being a Willow Lake Lending customer.
Michelle H.
Was able to get a loan but only for a small amount and not what I was originally supposed to get. Make sure you pay it off quickly because the payments are expensive.
Response from Willow Lake LendingAug 8, 2025
We appreciate the time you took to share this review. We appreciate your business. The loan application can be pre-approved subject to verification. Typically, if your information cannot be verified or any of your information has changed, you may be denied or the pre-approval amount may change. We’re also here to help answer any other questions you may have and work with you on your payment schedule to ensure it works for you. Please reach out to us via phone at (855) 857-5253, online chat, or at [email protected]. We appreciate you reaching out to us and thank you for being a Willow Lake Lending customer. Thank you,
John W. A.
Yes ma’am, yes
Response from Willow Lake LendingAug 6, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
Sylvia
I'm grateful that the company was able to help me. It was easy, quick and right on time. The person I talk to recently was very helpful with explaining to me information I was not sure about which helped me a lot.
Response from Willow Lake LendingJul 28, 2025
You're most welcome and thank you for the review, Sylvia! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at [email protected] or at (855) 857-5253.
Leon L.
Filling out application was easy except could not review and change next check date from August 1st (actual due to weekend). Normal check date is 3rd of month (could not change to this) so payment of August 1st okay but August 29th needs to be September 3rd.
Response from Willow Lake LendingJul 17, 2025
Thank you for sharing your experience with us, Leon! If you need to change the date of your loan payment(s), please contact our Customer Care team at (855) 857-5253 at least three business days before your next payment is due/scheduled. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.