Karen G.
I have to be completely honest
I have to be completely honest! At first, I was fine until I looked at the the numbers. Then, I was mortified! I was right on the brink of backing out, until I spoke with Crystal. She was very patient with me, explaining the process from beginning to end. She was very professional and well-versed in her approach and position. So so, this has been a very pleasant experience. Thank-you, Crystal and Willow Lake Lending!!
Response from Willow Lake LendingMay 5, 2026
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 857-5253. Thank you again for choosing Willow Lake Lending and for being a valued customer. We look forward to serving you again soon!