Mike C.
Exceptional Customer Service
The front office and delivery team were excellent including Masha, Rain, and Daniel. After some minor damage was discovered on one of the original vanities I ordered, the team took care of it immediately. A replacement was received in 2 business days and looks great! The entire Willow Team delivered exceptional customer service taking great care not to damage my floors/walls, etc. The deliveries arrived on time and delivery workers were very polite as well. And best of all…the vanities look great!
Response from willowbathandvanity.comAug 13, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that Masha, Rain, Daniel, and the rest of the Willow Bath and Vanity team provided exceptional customer service throughout your order and delivery. When the minor damage was discovered, we’re especially glad our team was able to resolve it quickly and get your replacement bathroom vanity to you within two business days. From responsive customer support and on-time vanity delivery to careful handling inside your home, we strive to make every bathroom renovation experience as smooth as possible. Most importantly, we’re delighted that your new bathroom vanities look great! Thank you for choosing Willow Bath and Vanity and for trusting our team with your project.