wildpastures.com Reviews | Read Customer Reviews of wildpastures.com

wildpastures.com Reviews | Read Customer Reviews of wildpastures.com

wildpastures.com reviews

Showing 14 reviews with 3 stars · Clear filters

Tiffany C.
May 31, 2025
On the fence, so far
I’ve gotten two boxes thus far and the packaging (after thawing) always leaks. I didn’t mention til now as I wanted to see if it would happen with this box and it did, bummer for sure. Also, this last brisket was extremely tough, fatty (beyond normal), and not as flavorful. I cooked it exactly as I did the last one, so it was a bad cut. I had to change the frequency of my box and customer service was responsive, friendly, and changed it promptly. I’m going to see how the rest of this box goes but may consider another meat box company for comparison as this is my first go of it.
Response from wildpastures.comJun 4, 2025
Thank you for your honest feedback. We're really sorry to hear about the issues with packaging and the brisket quality. That’s not the experience we want you to have. We appreciate you giving us another chance and are glad our customer service team was able to help with your subscription change. Please don’t hesitate to reach out if anything else in your box isn’t up to expectations. We're always here to make it right and truly value the opportunity to earn your trust.
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Oz O.
May 4, 2025
We love the concept but OMG the *gristle*!
We love the concept - we want to support sustainable farming and ranching practices and have been customers for several months. Most of the meat we get is excellent - ribs are very good, steak is very good (with one notable exception), but the ground beef recently (past several weeks) - ugh the gristle! When I make shepherd's pie with it, every 3 or 4 bites is a big hunk of gristle that cannot be chewed through, has to be spit out, and this really does damage to the overall eating experience. Given that ground beef is a sizable % of our order, this is a real problem. We'll probably be going back to wild idea bison and dropping wild pastures if it keeps up. I've reached out to WP so we'll see what their response is. If they can fix this I'd give 5 stars...
Response from wildpastures.comMay 20, 2025
Hi there, Thank you so much for supporting our mission and taking the time to share this honest feedback. We're thrilled to hear you’ve been enjoying many of the cuts, but we're genuinely sorry about your recent experience with the ground beef. That’s not the quality we aim to deliver, and we completely understand how frustrating it must be—especially when it impacts a staple item in your order. We appreciate you reaching out to our team already and want you to know we’re actively looking into this. Your feedback is invaluable as we continue working closely with our processing partners to improve consistency and quality across every cut. Please know that we’re committed to making this right and keeping your trust. We’ll follow up directly to help resolve the issue and keep you updated on next steps. Thank you again for being part of the Wild Pastures community. —The Wild Pastures Team
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Kim K.
Apr 23, 2025
I sooo badly wanted to love this based…
I sooo badly wanted to love this based on quality of meat and convenience but it’s lacking in quality. The steaks, prepared numerous ways, were tough and not flavorful and the fat was more like a ligament. The ground beef when thawed out was gray, although it smelled fine and tasted fine, it’s a bit unnerving to cook it when it looks like this.
Response from wildpastures.comApr 25, 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet expectations—especially when you were excited about the quality and convenience we aim to provide. Your concerns about the steaks and ground beef are absolutely valid, and we understand how frustrating that must have been. We’d love the opportunity to make this right and learn more about your specific order so we can pass it along to our quality team. Please feel free to reach out to us directly at [email protected]—we’re here to help and want to ensure you feel confident in every box you receive.
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Sara W.
Apr 21, 2025
Overall my experience was good
Overall my experience was good. The convenience, the cost was better than buying at the store, but the quality was just not there. Some items were great but overall I was not satisfied.
Response from wildpastures.comApr 25, 2025
Thank you for giving Wild Pastures a try and for sharing your honest feedback. We're glad to hear you found value in the convenience and pricing, but we’re genuinely sorry that the overall quality didn’t meet your expectations. That’s something we take very seriously, and we’d love the chance to learn more about which items fell short so we can make improvements. Please feel free to reach out to us at [email protected]—we’d appreciate the opportunity to make things right.
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Freddy M.
Mar 15, 2025
A rated a three but only because I’d…question more than review
A rated a three but only because I’d like an answer to a question I can’t seem to obtain. The reviews are all over and quality and price seem to be the consensus. But before purchasing, on your site it states “ no added steroids”, “ no added hormones” that is vague as if not free of. Added seems to be as if they are used, just not more than required ( if required) or given extra than minimal amount allowed IF used, etc. Please clarify.
Response from wildpastures.comMar 27, 2025
Hi there, Thank you for your thoughtful question—and we totally understand your desire for clarity before making a purchase. To confirm: our meat is completely free of added hormones and steroids. In fact, none of our animals are ever given hormones, steroids, or antibiotics—period. The wording on our site is meant to align with USDA labeling guidelines, but we agree it can sound vague, and your feedback is a great reminder that clearer communication is important. We’re proud to source from small, American family farms that raise animals the right way—on pasture, without synthetic inputs or shortcuts. If you have any other questions, feel free to reach out directly at [email protected]—we’d be happy to help! —The Wild Pastures Team
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Michael L.
Oct 15, 2023
Fell Short of Expectations
I subscribed for three shipments before cancelling. The chicken was excellent. The pork was good to very good. The beef was below average at best. Steaks, roasts and brisket had excessive amounts of fat. And we don't like 80% ground beef which is all that is offered by WP. All the beef items are from the same KY supplier. Customer service is excellent. If they ever fixed their beef supplier I would consider subscribing again.
Response from wildpastures.comMar 27, 2025
Hi there, Thank you so much for giving Wild Pastures a try and for taking the time to share your honest feedback. We're glad to hear you enjoyed the chicken and pork, and we truly appreciate the kind words about our customer service team—they work hard to support our members! We’re sorry to hear that our beef didn’t meet your expectations. Quality is incredibly important to us, and feedback like yours helps us improve. We're continuously working with our farmers and suppliers to ensure our standards are met across all proteins, and we’ll be sure to share your comments with our team. If we make changes that better align with what you're looking for, we’d love the opportunity to welcome you back. Thanks again for your thoughtful review. —The Wild Pastures Team
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