Mike W.
Never got to the cook.
We recently purchased what we thought would be a 12 to 14 lb, USDA Prime Beef Brisket. When delivered on Friday afternoon, it turns out that Wild Fork had only sent me a 7½ lb brisket. The plan had been for 8 to 10 guests to devour it during Sunday’s football games. It was my understanding, that Wild Fork “cannot guarantee a specific size upon purchase”, but would send an approximate size and I would be charged according to the final weight. The email confirmation of my order indicated I had ordered a 12.121 lb. brisket for $60.36. Several following emails either stated the same thing or failed to state, that I would only be receiving a 7½ lb brisket. The Webster and Cambridge dictionaries define approximate as “nearly correct or exact: close in value or amount but not precise” and “close to a particular number or time although not exactly that number or time” respectively. A 7½ lb brisket is 38% less than what I thought I was getting, far from APPROXIMATE. After arguing about the definition of “approximate”, Wild Fork’s customer service representative stuck by the position, that “we are only obligated to send out the closest thing we have in stock”. He did refund the $37 I was charged, but that wasn’t going to help me find a 12 to 15 lb Prime brisket the day before I needed it. In hindsight, I should have read some of Wild Fork’s own reviews. I’m not the only person who has had this problem. Until they can deliver “approximate” weights, I definitely won’t be returning to Wild Folk for “seconds”.