Wilderness Reviews | Read Customer Reviews of wildernessdestinations.com

Wilderness Reviews | Read Customer Reviews of wildernessdestinations.com

Wilderness reviews

Showing 131 reviews with 5 stars · Clear filters

DianeH
Dec 3, 2021
We have taken many trips over the…
We have taken many trips over the years, but this tour, arranged by Wilderness, was by far the best. Our agent spoke with us many times, carefully arranged and rearranged our schedule, found just the things we wanted to see and was responsive throughout. We were met by staff on schedule everywhere we went; our accommodations were excellent; our guides were knowledgeable, and we were treated beautifully. The safaris were truly the highlight of our weeks in South Africa and Botswana. Words do not do justices to the beauty of the animals and the landscapes. We had not use Wilderness before, but surely will again.
Response from WildernessDec 3, 2021
Dear Diane, Thank you very much for taking the time to tell us about your recent safari trip - we really appreciate it! We are so delighted to hear that you enjoyed the planning process and that while you were away everything went according to plan. Thank you for your very kind recommendation and we will really look forward to planning more trips with you again in the future. Kindest regards, the Wilderness Safaris team
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Arden O.
Dec 1, 2021
What a wonderful team of professionals!
What a wonderful team of professionals! I had a million questions and found this group to be thoughtful, patient and accommodating. I tried a couple of other agencies and Wilderness Safaris was by far the most responsive and professional.
Response from WildernessDec 3, 2021
Dear Arden, Thank you so much for taking the time to write this very kind review for us, we really appreciate it! We are delighted to hear that you were so happy with our services and that all your questions were answered promptly. We hope your actual safari is just as good and lives up to all your expectations - we can't wait to hear all about it! Kind regards, James, Kirsten and the Wilderness Safaris team
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Virginia U.
Oct 23, 2021
When can we go again?
We are thankful that we were connected with Wilderness Safaris. We worked with Emma and she was amazing. At first we talked through what we were looking for out of a vacation and then Emma went to work. She truly heard what we were wanting. The proposed plans were great and she patiently talked us through the choices and alternative ideas. She helped us add length and a total new environment to our trip. She was very responsive to anything we asked. The trip itself was a great match for what we wanted. We are a family of four with boys 10 and 13 years old. The transitions between places was seamless. We really appreciated being meet behind pass control at the airport upon arrival. Each place was wonderful and offered something different from the others. Emma had communicated our dietary issues ahead of time and all but one place was ready and all of them kindly accommodated of our needs. We loved all of the places we stayed and would consider going back to them. Upon returning home, Emma reached out to hear about our trip. It was nice to tell her about how much we enjoyed it.
Response from WildernessOct 28, 2021
Dear Virginia, Thank you very much for taking the time to write this lovely review of your recent safari with us. It's great to hear that you felt Emma really understood your family and what you wanted from your trip and that everything went according to plan while you were there. It sounds like you had a wonderful time and really saw a lot of different areas. We hope we can take you back again one day and show you even more! Enjoy all the lovely memories you made! Kindest regards, Emma and the Wilderness Safaris team
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Matt B.
Oct 5, 2021
Meets and Exceed Expectations
Wilderness Safaris was recommended by fiends of mine that have traveled to Botswana twice. My experience so far has met and exceeded the high praise from my fiends. We are really looking forward to our trip.
Response from WildernessOct 6, 2021
Dear Matt, Thank you for taking the time to write this review for us - it is very much appreciated. It is great to hear that we have been recommended to you and also lived up to our reputation so far. We hope that your actual safari is just as enjoyable as the planning process and further exceeds your expectations. Have a wonderful time! Many thanks again, The Wilderness Team
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Teresa I.
Aug 23, 2021
We just booked a trip with Wilderness…
We just booked a trip with Wilderness Safaris and so far, the service has been excellent. Even when our first contact went on summer vacation, the next person picked up right where she left off and responded to all questions and concerns with experienced, first-rate advice and guidance. Emails, phone calls, and any changes were immediately answered, making us feel that the team here works well together, and has a deep appreciation and knowledge of the places they are sending their clients.
Response from WildernessAug 24, 2021
Dear Teresa, We really appreciate you taking the time to write this review for us - thank you! It is great to hear that you have enjoyed working with the team to create your perfect safari and that you feel you have been well looked-after. We do pride ourselves on our in-depth knowledge of the places we send our clients to, so it's good to know that this has come across for you. We hope your actual trip lives up to all your expectations and you have a wonderful time! Many thanks again, The Wilderness Team
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CM
Aug 18, 2021
Very supportive and flexible to…
Very supportive and flexible to accommodate the client‘s preferences
Response from WildernessAug 24, 2021
Dear CM, Thank you very much for taking the time to write this review for us. It's great to hear that you have had a pleasant planning experience. It is central to our service that each trip is perfectly tailored to individual preferences, so I'm glad you feel we have been flexible enough for you. We hope your trip lives up to your expectations! Many thanks again, The Wilderness Team
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Nicole C.
Jun 23, 2021
Attentive To Client's Needs
The Wilderness Safaris team is very attentive throughout planning and decision-making, tailoring solutions to the client's exact needs. Also, very knowledgeable on current Covid considerations and safety overall - providing peace of mind during this ever-changing international travel landscape.
Response from WildernessJun 23, 2021
Dear Nicole, Thank you very much for your review... we really appreciate it. A huge amount of work has gone into ensuring we can provide the latest advice and solutions for the complexities around travel at the moment so it is great to hear this comes across well. We are fortunate to have teams across Africa to ensure we can offer the very best support in this area. We look forward to welcoming you back to Africa in a few months time. Many thanks again, The Wilderness Team
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MC
Jun 15, 2021
Pack your duffle and Wilderness Safaris will take care of the rest
It has been a pleasure to plan our safari with James Shortt. He is extremely detail oriented and thoroughly answers all of our questions. James has planned all of the travel details and has offered many wonderful trip suggestions. We are super excited about our trip!
Response from WildernessJun 15, 2021
Dear MC, Thank you very much for your feedback about James and your booking experience with Wilderness Safaris. We really look forward to welcoming you to Africa next month. Many thanks again, The Wilderness Team
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