Aman C.
Agents and security scaming accounts and as always bad customer service and rude and if you guys see a good review by me for wild.io I wrote this for the free bonus that’s all
After playing for so long and depositing the amount of funds that don’t even get 5% of it by playing I was playing for good weeks to level up And when i reached to my destination I was going to get a amount of bonus that I played and reached there by playing my money they decided to suspend my bonus smart way all this days the funds that I deposited played for days no where never was mentioned anything like that I reached out to agents like they always copy paste texts saying they founds something that goes against them which they don’t know what it is they left me saying “to reach out to security team thanks for understanding” Like you guys for real gonna pull this one me like ya paying us to play the security team didn’t respond another agent said they doing a inquiry like if ya know I did something wrong what was the point to do that all you guys give bonus away to vote you guys and write a review and then ya people and agents gonna pull this scam like ya literally wasted my funds and time for this
Response from Wild.io | Best Crypto CasinoJul 15, 2024
Hello there, Thank you for sharing your feedback. We take all customer concerns very seriously and I would like to address the issues you've raised. Firstly, I apologize if you felt that our customer service and security teams were unhelpful or rude. Our goal is to provide a positive experience for all our users, and I’m sorry we fell short in your case. Regarding your account and the suspension of your bonus, I understand your frustration. Our security team reviews all accounts and bonuses to ensure fair play and adherence to our terms and conditions. Sometimes, this process can lead to the suspension of bonuses if any discrepancies or violations are found. It seems there may have been a miscommunication, and I apologize for any inconvenience this has caused. Our team is committed to resolving such issues and as a result of the check, your account has already become eligible to claim bonus offers again. Best regards, The Wild.io Team




