WikiWiiReviews of wikiwii.com

I, too, ordered 2 3D pens and extra colors. I ordered a month ago. Still have not received them. I emailed them like 8 times so far. There is no phone number. I have had no response. I have asked for information as to where my order is. I have asked for a response. I have asked for a refund. I got nothing. I wish I had researched this BEFORE I ordered! Never, ever again! I have learned an expensive lesson. If I could give 0 stars I would. I ended up ordering one off Amazon. Everyone please beware!! Stay far away from wikiwii!! Scammers!!!!

Ordered 3D pens on 11/23 and received tracking information on 11/24 but fed ex tracking number indicates product never shipped ascot 12/13. Contacted via email with no response and have now opened a dispute through PayPaland they still have not responded.

I ordered a hat and opted for the 6-9 day tracked shipping on 8/29. It’s 9/11 and these terrorists still haven’t sent it. I have since found it on Amazon for cheaper and can get it in a couple days so I asked for a refund being they could not meet the timeframe they committed to in shipping the product to me. Pretty simple right? Just give me the refund I asked for! Here was their first response. “ Hello, we will check your order and get back to you. Regards” Naturally that sent me into a tailspin so here was my response “Unacceptable! The item has not shipped and I paid for expedited shipping. You were given the order number in the email and can easily check the status on your end. To simply not check prior to responding and charging a customer prior to shipping speaks volumes of poor business practice. I will be disputing this charge for services not rendered and product not received. Nothing in my prior email asked to check the order as I can get it sooner and cheaper. I only asked for a refund.” Figured it was pretty cut and dry what I wanted but I came home to this... “we need 3-4 business days to ship the order, and the shipping time 9 business days. so you will receive your package within the promised period.” Anyone good at math can see we are at 9 business days and 13 normal days. Even if you look at it like this, they need 3-4 business days to ship and an additional 9 to get the product to me, then this should have been communicated on the website. It just says 6-9 days fast shipping with tracking. Anyhow I sent another wordy email to them in hopes for a resolve. I’m probably out that money. Please for all that is good in the world DO NOT ORDER FROM THIS SITE!!! Spread the word! Thanks!

Goods not delivered to me or my address. Ordered a dent remover which stated upto 28 days for delivery. 7 weeks later still no parcel. Contacted the company and the responded that it's on the way. They sent me a tracking number for Yodel and said its been delivered. I contacted the parcel company and they informed me that the tracking number given was for another parcel with a different address and person, stating they had no parcel for my address or name in their system at all. I contacted Wikikii and contacted the seller again with this information and they just kept emailing me that the parcel has been delivered. I asked for my money back after getting somewhat tired of this back and forth business. However, (scam) Wikikii said I cannot get a refund because the parcel had been delivered and they again told me to contact the parcel delivery company. Again I contact the parcel company and they said they know nothing of my delivery. Now Wikikii will not respond to my emails nor give me a refund. The parcel was a signed for delivery so i asked for proof of delivery which again they haven't given me. This is a con and as they just state its been delivered so no refund. I have looked online and there's plenty of other people complaining about the same thing. This is a scam because it Wikikii can claim they have deliver the parcel, however its them whom have a contract with the parcel company and not me but have failed to provide me with proof of delivery. Having read about this type of con/scam its a tried and tested way of stealing customers money by saying its a parcel delivery problem and telling me to contact them and not the sender.

Never again! I went to send a piece back: I receive no answer to my mails and the company does not give any telephone number. I should have get more information before I put the order!

I wish I had read reviews on the company before I ordered from them. The information WikiWii leaves out of their advertising is an enough to keep you from ordering from them. The auto dent puller is a good example of that. ALL PRODUCTS ARE SHIP FROM CHINA. That means if you order now some time this month they MIGHT be put on a slow boat from China. If you take the more costly expedited option you are only giving WikiWi extra money. You are assuming you are getting a complete kit, with what you need to do the job. WRONG, the specia l glue is not included!

If I could give them zero stars I would. Ordered a car dent puller. No where did they mention that it requires an additional glue gun and glue sticks to work. When I asked to return the item I am told to return it to Jordan!! The package came from China. Buyer beware, their money back guarantee means nothing if the return shipping costs are higher than the purchase price.