CG
Do not waste your money with this company
Their proofing skills are very poor, they did not do any research prior to starting an editing process that took MONTHS of our time, only to get our submission rejected. And even though they have a 100% money back guarantee, they have not refunded our money (despite agreeing we were due a full refund 2 months ago) and have now stopped replying to emails.
Response from Wiki Experts INCJan 24, 2024
Dear Caile Cian, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. However, after a thorough review of our records, we are unable to locate your information in our database. We take customer feedback seriously, and we are eager to resolve this issue to ensure your satisfaction. In order to assist you further, could you please provide additional details such as the date of your interaction with our brand, the product or service in question, or any relevant order or transaction details? Alternatively, if there might be any chance of confusion regarding the brand or product you are referring to, please let us know, and we will do our best to address the situation promptly. Your satisfaction is our top priority, and we appreciate the opportunity to rectify any concerns you may have. Please feel free to contact our customer service team directly at [email protected] so that we can assist you personally. Thank you for your understanding and cooperation. Best regards, Wiki Experts INC