mwasser
Data kept dropping out
Data kept dropping out. Numerous texts with support (while on WiFi)over a few days. They had me trying all kinds of things and even asked me to do something not possible on iOS. Extremely frustrating. Finally gave me a new eSIM (after a few days) and all good after that. Only positives: new eSIM worked fast and support was very responsive.
Response from WiilineMar 14, 2026
Sometimes a few users may experience issues because it is their first time installing or using an eSIM, and certain device settings may need to be adjusted. Our support team always tries to guide customers step by step to make sure everything works correctly. We’re glad that the replacement eSIM worked quickly and that our support team was responsive. If you ever need any assistance in the future, we’ll always be happy to help. Thank you for your patience and for choosing Wiiline.