Shawna S.
Too much extra work-not worth the hassle.
Seems like a good quality play set, but more than half of the wood doesn’t have pre drilled holes which is super annoying. The fact that I have to cut my own tarps too was frustrating. Those should come precut. Also, the rope wall was soooo hard to do. I had to used a trampoline spring tool just to get the clips attached to the rope…
Response from WickeyApr 23, 2026
Hi Shawna, Thank you for your honest review and for sharing this detailed feedback. We’re glad to hear that you feel the playset itself is good quality, and we’re truly sorry that the assembly process caused frustration. Wickey playsets are designed to allow for wood movement that naturally occurs with outdoor products, which is why not all holes are pre‑drilled. That said, we completely understand that this can be unexpected and time‑consuming—especially when it comes to adjustments like tarps or rope accessories. Your feedback about the rope assembly in particular is very helpful. I shared that with our product team. We appreciate you taking the time to let us know where the experience fell short. If there’s anything we can still assist with, please don’t hesitate to reach out to our customer service team directly: https://wickey.com/contact-us - Marcus, The Wickey USA Team