Elizabeth R.
Wibargin- SCAMMERS
On 10/29/21, I placed an online order from WiBargain LLC located at 2100 Panama Lane, Bakersfield, CA 93304. The amount of this order was for $176.00. On 11/02/21, I received a text message with my tracking information for FEDEX. I had ordered 2 boxes and each had its own tracking number. Neither box arrived when stated. The current status still says the delivery date is pending. When I read the reviews for their website, there were none less then three stars. When I email the company they told me the send out the tracking number before they actually ship out the package. I should wait an additional a couple of more days for the package to ship. After waiting I requested a refund. After repeatedly requesting a refund I was finally sent a refund request form to complete on 11/15/21, which I completed and submitted. After several more email requests for my refund I was told they are waiting for the billing office to process. They could not provide me with a contact number. I was finally able to get someone on the phone on 12/8/21. I was told by Jessica that my refund was scheduled for the following week. As of today I have still not received my refund nor does it say its pending. I have repeatedly called and left messages. Today I finally got through only to be told the supervisor would have to help me. I was left in hold and then hung up on. I called back several times only to be hung up on. I have filed a complaint with the BBB of Central California. They have received no response from this company and I have been advised to contact the Attorney Generals Office. Due to my excessive calling, "Jessica" and "Jacob" have used my information to apply to buy a car in Bakersfield. They input my information into a website so I would receive calls regarding my interest. All this happened on Christmas Eve when I continued to call them regarding my refund.