Brandy B.
Ordered a box in July waited 2 months…
Ordered a box in July waited 2 months for it come didn't even get shipped. Now I'm struggling with getting my refund and it's almost November.
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WiBargain LLC (wibargain.com) has 697 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Showing 399 reviews with 1 star · Clear filters
Brandy B.
Ordered a box in July waited 2 months for it come didn't even get shipped. Now I'm struggling with getting my refund and it's almost November.
Mariah D.
This company is a full on scam. My experience with them is just like everyone else's. Took long time to receive. Box items were trash and used. Not at all what's advertised.
Sarah H.
Horrible! Please don't waste your money!! They hide their negative reviews on the website, don't believe the five star ratings! I ordered a children's box. The description on the website states: "Quality selection of Kids clothing items from Amazon, Target, Walmart and other select brands. Most will have new tags and are in ready to sell condition. Although this category are returns, these boxes will have about 80% shelf pull condition (new with tags) and 20% returns. You will receive 10 pieces of premium clothing pieces for $35" My "10 premium items" were: 1. A pair of clearly used, dirty leggings with a hole in the knee. The other knee is so worn out, the color is faded. These leggings were clearly well worn. 2. A used green shirt for an adult with a very stained collar, (possibly makeup or hair dye of some sort?) 3. A spiderman shirt with a large stain on the front, looks like maybe someone tried to wash the stain out? 4. Pair of (Cat & Jack shorts $5.00 original price) 5. Plain white t-shirt 6. Dress (Cat & Jack-unknown original price) 7. Loose Underwear 8. Loose Underwear 9. Loose Underwear 10. Loose Underwear/One pair of socks I can't believe my box contained dirty, clearly used, well worn items. 40% of my box was loose, out of the package underwear that I'm not sure is even new! After a runaround with customer service for about a week, they finally told me that I could dispute the order. So, they had me fill out a form and take pictures of the damaged items. After all that, they said: "I will issue you a $5 store credit coupon code on your next purchase with us that can be used on any item and does not expire" Furthermore, I also ordered an unclaimed mail package over two weeks ago that is marked as "fulfilled" on their website, and they provided me with a tracking number. But, the order has not started tracking still, after two weeks. Customer service keeps giving me the runaround saying, "We are working to ship orders as soon as possible." Don't waste your money. I paid almost $200.00 for items that are damaged, dirty, used, and lost in transit with no hope of a refund on any of it.
Aneta R.
If it was possible I would give ZERO stars. The worst experience ever. Do not order from them. I placed an order for 3 boxes on August 3rd 2021 and they only sent me fake tracking numbers. I have tried to contact them multiple times with no response. Horrible customer service. They just ignore you. I filed couple forms for a refund and still nothing. It has been 12 weeks since I placed my order and I've been trying to cancel the order and get a refund for about 6-7 weeks. DO NOT ORDER FROM THEM!!!!
Touzong Y.
Definitely a company to avoid. Now they have a "refund" option which isn't at all promising. 1 month of waiting for something to ship and now 1 month and counting for a refund to get processed.
Susan O.
Like most everyone else on here I feel like I have been ripped off. Order box in September and within a day had an email saying it was shipped out, GREAT! But there still was no movement on the link to the tracking number. Now, over a month later and several emails promising to expedite, it would be shipped next week and so on, still nothing. Horrible service. If they are really understaffed like they claim, then stop taking new orders! Total scam.
Colleen Louise H.
So finally got the box. HORRIBLE!!! A used dish towel, two extra small bras, a small thong and bikini underwear. Three small children’s shirts, a pair of strange looking womans shoes size 9 and one size 7 1/2 and a dog leash. For 75 bucks. DO NOT WASTE YOUR MONEY!!!
kyle S.
Company is a scam either not shipping boxes or not refunding canceled orders would love to get enough people to form a class action suite against wibargain.com Kylecsmith at hot mail Please reach out If interested in forming a class action lawsuit