Serge C.
2 Years as a Customer Ended by Poor Support
I had been a customer for almost 2 years, and before the recent maintenance notification “Network Maintenance Notification S1EC22 (220261),” my server worked perfectly without major issues. However, after that maintenance, I completely lost access to my server. I tried everything possible on my side, including reloading the entire operating system, but nothing solved the problem. I contacted support multiple times, but unfortunately I never received a proper resolution or suitable assistance. At this point, I still cannot log in to my server, and the experience has become extremely frustrating. It is disappointing because the service used to be reliable before the maintenance issue occurred. Because of this situation and the lack of effective support, I have decided to leave after nearly two years as a customer.