Mohsin M.
really slow and bad service
I still have 2 tickets open where support is taking for ever to response, if response always incomplete answer if there is an answer you again have to wait to get another response for more than 24 hours. I am selling my products on Wholesale2b as well as using wholesale2b service to sell different products on my ebay account. Got an item sold from my ebay account and wholesale2b is taking for ever to ship that sold item , item sold 1/24/2024 and still today feb 1, 2024 the item is not shipped. now i am facing negative feedback from my client on my ebay account as well as case got open against me that item is not delivered. Peter Caradonna CEO if possible can you please take some action? 2nd my item got sold first time via Wholesale2b on jan 24, 2024 I open the ticket to seek guidance what is the process how to receive the payment so that i can ship the item in time... response is taking more than 24 hours as well as when got the response the information is not clear. I requested so many time to support peoples to give me a call , or give me a call back number or if calling me leave a voice mail, if i missed a call give me a call again and leave a voice mail when you are going to give me a call again, but no one is taking any action....... now today is feb 1, 2024 and i am sure the client will request to cancel this order also because wholesale2b response is either half answer or very late response... Peter Caradonna CEO not sure what you can do regarding both of my cases. ?? I have taken a full year membership with wholesale2b and now regretting my decision !!

