katie B.
Defect engraved memorial…
After buying an engraved memorial flower pot for my mother’s grave it arrived with ink missing on the letters which was such a disappointment and bought especially to mark a birthday. After emailing customer services, an agent called karolina promised to refund this immediately. 6 days later and I have received nothing not even a confirmation email. I emailed the store and heard nothing again. I will be getting my money back via my bank. It’s disgusting customer service and being sent defect products. Avoid this website !!



