Pamela J.
Good service
Very personalible and good work
Response from Whitt Carpet One Floor & HomeJan 15, 2018
Thank you for the review, Pamela! We are glad to hear you are satisfied with our service!
We are a family-owned flooring company that has been in operation since 1959. We are proud to be a small, female-owned business. We are a full service flooring dealer providing quality product solutions and professional installation methods. No job is too large or small for us! We have the tools and expertise to complete a wide range of residential and commercial project sizes. We service the Roanoke Valley, Salem, Smith Mountain Lake, the New River Valley, Botetourt, New Castle, and Rocky Mount.
Whitt Carpet One Floor & Home (whittcarpetonesalem.com) has 55 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingCraftsman · Mechanicsville, Virginia
Excellent

Craftsman · Fredericksburg, Virginia
Excellent
Craftsman · Alexandria, Virginia
Excellent
Craftsman · Falls Church, Virginia
New
Showing 10 reviews with 4 stars · Clear filters
Pamela J.
Very personalible and good work
Response from Whitt Carpet One Floor & HomeJan 15, 2018
Thank you for the review, Pamela! We are glad to hear you are satisfied with our service!
Sam B.
Work was done quickly and efficiently. No significant issues. I would use this company again.
Response from Whitt Carpet One Floor & HomeOct 20, 2017
Thanks, Sam. We're glad that you had a great experience with us! Please let us know if you need anything else.
Eric H.
The floor was installed in a timely manner and looks very good. However we now have a rather loud squeek in the floor that was not there before.
Response from Whitt Carpet One Floor & HomeOct 24, 2017
Thank you, Eric! We're glad that you're enjoying the new floor. We reached out to your wife in regard to the squeak. Please feel free to give us a call if you would like to discuss further.
Arnold & Rosanna M.
The staff at Whitt Carpet are very accommodating and knowledgeable, However our installation was extremely bad and was acknowledged as so by the installation supervisor AJ. Certain aspects of the project were corrected others could not be. Emily , our sales person arranged for the carpet to be removed and another carpet was selected and will soon be installed.
Response from Whitt Carpet One Floor & HomeAug 18, 2017
Thank you for the good review and feedback, Arnold & Rosanna. If you need anything else please don't hesitate to let us know!
Mason and Peggy C.
Great business to buy flooring from, especially working with Bob Garby!
Response from Whitt Carpet One Floor & HomeAug 1, 2017
Thank you for the kind words, Mason & Peggy. We're thrilled that you enjoyed working with our team. Please don't hesitate to let us know if you need anything else!
Todd & Laura Beth G.
Could have used a larger crew ( more than one, to demo the existing hardwood flooring. Unexpected glue and staples led to a two week demo period. They eventually got the job done and we are very happy the our new hardwood flooring and carpet. Whitt did not take shortcuts or the easy way out. Very professional job and Emily was great to work with.
Response from Whitt Carpet One Floor & HomeJul 6, 2017
Hi Todd and Laura Beth! Thank you so much for taking the time to share your experience with Whitt Carpet One. We apologize for the delay that occurred during the demo/installation period. However, we appreciate your continued trust and patience throughout the course of this project. We're also pleased to hear that you enjoyed working closely with Emily and we hope you enjoy your new floors for years to come!
WEBCLIENTjk
Great service, although prices changed slightly on additional services (eg: door trimming). Carpet was expertly installed, looks great and as promised. Would use the company *and carpet* again/
Response from Whitt Carpet One Floor & HomeJun 29, 2017
HI, there. We're so happy to hear that you enjoying your new carpet and we look forward to working with you again!
Steven M.
Salesperson, Emily, VERY friendly and VERY helpful and knowledgeable. Price of materials to value is excellent. Only hiccup however, is the install WAS NOT completed by the sub-contractor as Whitt advertises. There was no heppa vacuuming before the old was taken up and after the new was laid. A small simple vacuum was used which didn't do too much other than leave vacuum tracks. I had to go over each room after the install with personal vacuum. The subs and Whitt need to be on the same page if Whitt is not using their own in-house installers.
Response from Whitt Carpet One Floor & HomeMay 2, 2017
We appreciate the review and feedback, Steven. We’re thrilled that you had a great experience with us and we always want to go above and beyond for our customers. If there is anything else we can do for you please don’t hesitate to give us a call at (540) 380-4697. Thank you for trusting us with your flooring needs!